Walgreens

"Hi I’m Patricia Brock your neighborhood shopping specialist and community city counsel board member. I was going to pick up my meds And I saw the most disrespectful manager/ employee in my life. I’m a white woman and I never seen racial profiling and discrimination from latinos against black it was awful and painstaking I was so livid I didn’t even get the name of the young Latino manager but she needs to be retrained and reviewed and who ever gave manager position needs to be looked at as well … I’m sure others will read this and know whom is at fault I get bad vibes every time. I go near that walgreens Africa American should be treated with love and respect if non else"

"Horrible customer service at the photo booth. We called before we went in. We were asked to come in after 30 mins, we did as told. A young did not know how to process the photo and we were again asked to wait for 30 mins. We waited outside the store when we went back in they said the photo booth was closed. When we were requesting her to process as we had called and waited, another lady comes in and behaves rudely with us. We we’re really dissatisfied and disappointed with her behavior."

"Maria the manager at this location is wonderful, she really deserves a raise, I went in today and was accused by the man up front for stealing batteries however I went to the night shift manager (Maria) and told her about the situation. She went with me to the cashier who accused me and told him I am a regular here for 8 years and he should have not said anything to me. I understand he is doing his job but he did not have to yell in front of many customers. “You didn’t pay for the batteries” I am a Sikh and this is very embarrassing to me to be accused for something I did not do. I am glad I spoke up about this. Maria was certain and she saw the cameras I was honest. Maria made sure the cashier understood his mistake in front of me. This showed me Maria cared for doing the right thing and did not favorite her employees. Wonderful and outstanding job Maria!"

"I ordered photos online at this Walgreens and picked them up an hour after on Thursday. Everything was fine. I ordered more photos through the website on Friday and got an email that they were printed, so I went to the store to pick them up. An employee at the store came up to me and was extremely rude and told me to leave as the photos place was closed. I nicely requested if it would be possible for her to grab my photos so I could quickly pay as it was for something important. I don’t understand why she could not have just grabbed them if they were already printed, all I had to do was pay. She kept talking to me very rudely and told me that she just got on her shift and that she could not help me. I did not appreciate her rude tone and way of speaking, so I left and decided to come back the next day. I came back again today (Saturday), and she was there again. Once again I explained that my photos were already printed and that I was not able to pick them up the day before but I really needed to today. She immediately told me to leave as she couldn’t get them for me, and I asked if she could just look through them for me. I gave her my name and spelled it out, and she was just glaring at me and saying random names like “are you Tracey or are you John” and made no effort to look at the section of photos for my last name. She once again rudely shut me down without finding my order that was printed and letting me pay. I am extremely disappointed and dissatisfied with this experience and I hope your employees learn to treat their customers more nicely and with more respect."

"Sign on the door that said closed due to staffing shortage. Hire more people Walgreens! I need my prescriptions! Thanks for the owner's response. I understand I can just go to another Walgreens, this one is just walking distance from my house. I hope you can understand my frustration when I walk there and it's already closed by 530pm."