Gen Korean BBQ House

"My recent dining experience at Gen Korean BBQ House left much to be desired. Here's a summary of my observations: 1. **Uncommunicative Wait Experience**: Despite a manageable 30-minute wait, the lack of communication regarding the availability of certain menu items was disappointing. It would have been beneficial for the restaurant to inform waiting customers about any shortages, setting appropriate expectations beforehand. 2. **Disappointing Seating Encounter**: Upon being seated, my party was informed that several premium meat options were unavailable. This oversight in communication was frustrating and could have been easily addressed by the staff prior to seating us. 3. **Lacking Service Response**: The response from our waitress regarding the unavailability of premium meats was lackluster. Instead of offering a sincere apology or attempting to rectify the situation, her dismissive attitude only exacerbated our disappointment. 4. **Questionable Pricing vs. Value**: Despite the limited menu options, the restaurant still aimed to charge $29 per person. Given the absence of premium meats, this pricing felt disproportionate and did not align with the overall dining experience. In conclusion, while Gen Korean BBQ House has the potential to offer a satisfying dining experience, improvements in communication and service are necessary to meet customer expectations. I hope this review serves as constructive feedback for the restaurant to address these areas and provide a more enjoyable experience for future patrons."

"This is a Korean barbecue cafeteria. You can come to the restaurant walk in or make an appointment. There is a scanning code on the table to scan, and then you can order. There are few vegetables, mostly meat and seafood. However, the speed of serving food is very slow. Even if the barbecue plate is burnt, the food can't be served. Their reason is that there are too many people and it is too slow. However, the two hours stipulated by the self-help service are enough for us to eat. All barbecue foods taste the same, but for us, the charge of nearly 30 yuan per person is very reasonable. You can bring your own drinks. This is very good. The important thing is that if you have any food left, you will be fined. Generally speaking: this price is still very good! By the way, there is a parking lot outside."

"It is all u can eat. They provide a large varity of meat choice, side dishes, sauce, street food. Very tasty. The staff are friendly and attentive. They come often to replace the bbq plate. Their soup is also worthy to try so yummy. The price is reasonable and they don't fix the tip like most of all u can eat yet they provide really good service"

"I love this barbeque place and will definitely be coming back! Came to this all-you-can-eat Korean barbeque restaurant on a Sunday evening with 7 other people to have dinner. Starting with the moment we walked in, the experience was great: we were told there's a wait time so we left a name, phone number, and were told what's the wait time. It was supposed to be about 30-40 minutes at 6 pm on a Sunday but we got a text in about 10 minutes. Then we started ordering the food and it was great. I'll admit that it took a while to get the meat to our tables but is was understandable because the waiters were very very busy. Once the first meats came out, we fried it ourselves and kept on ordering. In two hours allowed, we had a lot of different meats and got very full&happy. It was a bit loud inside but that's alright. All the sides are free, we only paid the dinner price per person, no hidden fees 5/5"

"The food is fine.The service was nice and I love their crispy cheese pork. They have a wide range of meat selections to choose from, but some marinated meats were too sweet for us. We were expecting something spicy instead of sweet."