Panda Express,

5789 Lone Tree Wy, Antioch, CA 94531, United States

"2024/02/22 Having visited 2 times this year already, I can confidently say that the downward spiral of this specific Pan.Ex. is at the fault of management, or very well the cooks. (Somewhere late in the mid 2000's, when they swapped Honey Chicken for Orange Chicken, is when i started eating PE) Everything about the place is clean, the tables are always spotless and The guests form a line along the same spot everytime. The food is prepped, cleaned, chopped and stored so neatly away in the glass door fridges. The HQ decision to take away the big square trays for the tiny circular one, was a thumbs up business decision, it definitely looks nicer but this is our issue coming to play. Same amount of customers, but now p.e. serving less food at a time which means more refiring for the next batch especially during peak hrs. We have all been ok with the under cooked rice. Seems to be Pandas most difficult dish. Rice! But as mentioned before, its in a downward spiral and the cook timing is making it worse. The line feel just a small bit longer in wait time but im confident its short cutting foods cook time on ingredients that dont have a required safety temp/time when on the wok. I doubt its instruction to cook veggies that short of time, so its the manager/chef. The line workers along the main entrees are always moving and adapting. Those workers are great. Unfortunately, the end result is the food, and i will NOT be returning until more positive reviews come out regarding it. Also bring in chow fun! I had chowfun at the Panda Express in Kaneohe Bay, HI and it is excellent there"

"I love Panda Express. The Honey Walnut Prawns is one of my favorites. I also love their Chow Mein! The service was so so, as we sat in front of two employees who were talking and filling mobile orders, but neither paid any attention to us for probably 5 minutes. Not even to say, be with you in a few. But once they did serve us, they did a great job. All in all a good experience overall, and they were very friendly."

"Ok, this is the only Panda Express worth visiting in this area! Even if you are closer to the Balfour or the Sand Creek locations, drive just a few minutes out of your way to come to this one! FYI: Stay AS FAR away from the Sand Creek location as you can! This location has been perfect every time. I’ve gone in when the line is almost to the back of the restaurant and the staff is always on top of it and on their A game, getting people thru as fast as possible and always willing to help with a smile! Even extremely busy, they are all super nice, friendly and very polite! And the food is always perfect! Hot, fresh and cooked to perfection! The meats are always nice and tender the chicken melts in your mouth. Their flavors even taste better than other Panda’s if that even makes sense! Again, make the drive, come to this one! It’s small but there’s plenty of parking! Don’t waste your time and money trying to keep down the stale, hard, tasteless food from the other locations close by!"

"I'm extremely upset that I've only posted about this now because this is the 3rd time it's happened to me where it's been about 9:20 they're supposed to close at 10 PM but they start cleaning everything and cleaning up at 9 o'clock and that means they're not cooking any more food so when you get here when you're supposed to be open and serving food they don't have any because they'd rather stave a couple dollars and this million dollar corporation pride billion dollar corporation doesn't want to mix good with their hours of operation and this is not OK especially when I drive so far to come get it interested to be open there was nothing left literally nothing left maybe 2 things that would have been able to be served to somebody there's no main courses left no rice noodles And there's almost an hour left that they're supposed to be open that is not OK it is not OK. This is The type of greediness that is playing this world where a corporation making billions doesn't want to lose 5 or $10 in materials of food but they'd rather pay their employees an extra hour for standing around Doing nothing and serving no customers because they don't have any food I need a family meal there's no way that I'm going to get a family melody here in fact I need to family meals it's to be correct but of course there's no food here and they're closing down an hour early like they always do it's not right change your hours or change your employees on the proper way to pandel look more people walking in right now amazing just leaving in Disgust."