Santa Cruz Toyota Service & Parts

"Ordered a part for a customer. Got the part much faster than other Toyota sites. Still would've like a call or an email saying the part was ready. Never got one. Keep working on that 5th star guys. Sometimes it's as simple as picking up a phone."

"Stop by Santa Cruz Toyota services on a Saturday to get my windshield fluid topped off. I didn't have an appointment but they squeezed me in and got it taken care of and I was on my way within a few minutes. Highly recommend Santa Cruz Toyota."

"I asked for a price for labor, and they literally said they could not give it to me. I went back and tried to get it before the service was performed, and they still didn't give it to me. when I left with my service complete they still didn't give it to me, and gave me only an over priced list of materials for the car. I literally payed $667.00 for an oil change and rotation of tires. These guys are terrible, proceed with caution and ask for a labor bid and see what happens."

"Very helpful staff specially Stephen Hurley!! He made my first purchase very fast and easy!!! 100% recommend this Toyota dealership. Amazing customer service from everyone! Makes you feel at home!!"

"Good service and it's wonderful having them provide the free shuttle. it's also really nice to have your own service coordinator assigned to your case so that things can be explained well to you. However, they take longer to do service than some other places because they're trying to work on a lot of cars at once to get the most financial gain from their service center. For example, an oil change can take a number of hours"