New United Auto Parts & Truck

"Fair prices but the worst experience I've ever had with a mechanic. Had a tire that I ordered online delivered there. He put it on, but the tire sensor was broken when I picked it up (can't say for sure that he broke it, but it wasn't broken before). I ordered a new sensor, had it delivered there by UPS, he signed his name for it upon delivery, but when I showed up a couple days later to have it put on, he couldn't find it. He ordered a new one, promised me that it was the same sensor, so I went back for the third time to have it put on. He put it on and said it was good to go, but it turns out he put the sensor on wrong (the washer has to go on the outside, not on the inside on top of the seal), so my brand new tire was flat by the time I got home and the wheel had cut the inner tire, completely destroying it. Wasn't even a week old. Finally took it to a dealership; they said the sensor was an off-brand sensor AND wasn't reset, which is why the sensor light will never go off (this guy said "drive it 20 miles, it'll go off"). They immediately identified that he put the sensor on incorrectly because the second brand new tire they put on wasn't holding air, which they noticed before I drove off and ruined it again. A waste of several hours and out $120 for a brand new tire. Guy's a joke. Not to mention he never called my wife when the sensor was put on because "he got busy and couldn't call her." Avoid."

"Rico and his team did a great job with my car and preparing it for a cross-country road trip. They were thorough, affordable, and very professional."

"Rico and his team of mechanics are the best. I needed quite a bit of work done on my vehicle. They were able to quickly diagnose and fix the problems. New United folks are thorough and efficient. Solid guys with strong work ethics. A great neighborhood auto repair shop."

"I've had so many good experiences with this business that it would take a long time to list them here. I've recommended them repeatedly to many close friends all of whom came away happy. If I had to buy a car for a couple thousand dollars sight unseen I would only do so from Rico the owner... who is a local and the kind of guy that's in his own business every single day."

"Rico has been my family's mechanic and I never been disappointed. As a woman, I always fear mechanics and how they try to make things difficult and more expensive. But Rico is different ....He is fair and honest and all around good guy. His dedication to his customers is wonderful ..I would recommend him to everyone and anyone."