Jack in the Box

"I went to the drive-thru and I ordered food specifically a chicken sandwich after I paid for my food I drove all the way across town to my home when I opened up my chicken sandwich it was brown I was not going to eat it but I drank the soda and I ate the fries I took it back over and asked for them to give me a refund on the sandwich they didn't want to do anything for me at all not even giving me a new sandwich I would not recommend that place I would not go in there again the service was poor the management is poor and they are not healthy people to be around"

"I ordered two of the spicy chicken wraps and a salad . The chicken wraps were cold ,as if they were never cooked. I took it back for a refund and the same person who gave me the food said it was supposed to be like that. I got my money back and ordered at the jack in the box across town . The snack wraps were hot as can be."

"The only thing fresh tonight was the tiny tacos the egg rolls and the 2 tacos. My Jack's favorite box with the onion rings fries and mini churros they were old I took pictures will be getting a refund tomorrow I THOUGHT JACK IN THE BOX DONT make it till we order it !!?? What happened to that"

"Hi,don't usually leave a bad review but the service was awful. I had placed an order through drive thru on 9/4/23 at 12:22 PM which was taken by an Aide. I ordered 2 medium meals for the 5 piece chicken strips, 1 spicy chicken medium combo, and a buttery jack medium combo.During my ordering Aide kept cutting me off and asking me to repeat myself, which I did several times. She especially asked me to repeat the chicken tender orders which I clarified a total of 3 times. When we got to the window she gave us 3 drinks and we notified her that we were missing one. She had already charged me for the order so when we told her that we were missing a drink she said in a rude manner that we didn't order 2 chicken tender orders despite the multiple times she asked for clarification on those 2 chicken tender combos. We asked her to charge us for the other chicken tender meal that had curly fries in place of the normal fries . She made us park despite there being no other customers in the drive thru.When the food was handed to my sister in law she checked the order and saw we were missing curly fries and all fries were medium.We asked Aide for the receipt for the 2nd order which she refused to give us and we wanted to verify that since she didn't put curly fries she didn't charge us for them.She then proceeded to say something in a low voice to one of her crew members in spanish."

"This is not a place to go if you have things to do and places to be. I ordered 30 minutes ahead to beat the line and still had to wait for another 10 for someone to pay attention and see that people are at the front door. Most people left and there wasn't really a line in drive thru so I don't get why my food took so long. Update. Still long waits. Wrong orders and my chicken sandwich came with a small strip and not a patty."