Panda Express
2630 5th Street, Alameda, California, United States
About the Panda Express
Panda Express is a popular fast casual restaurant located at 2630 5th Street in Alameda, California. Known for its delicious Chinese-American cuisine, Panda Express offers a wide variety of dishes such as Orange Chicken, Beijing Beef, and Kung Pao Chicken. With a convenient location and quick service, Panda Express is a great spot for a tasty meal on the go. Whether you're craving a savory stir-fry or some crispy egg rolls, Panda Express has something for everyone to enjoy.
Photos of Panda Express
2630 5th St, Alameda, CA 94501, United States
Opening hours of Panda Express
Monday:
09:30 - 21:30
Tuesday:
09:30 - 21:30
Wednesday:
09:30 - 21:30
Thursday:
09:30 - 21:30
Friday:
09:30 - 21:30
Saturday:
10:00 - 21:30
Sunday:
10:00 - 21:00
Reviews of Panda Express
"Ordered a bigger plate tonight picked it up and got home and found they forgot two out of the three items for the entrées. I’ve ordered with these guys for a few years now and every time it seems that they forget something. I’m very frustrated with this operation. Now they don’t answer their phone, I hope I can get a refund tomorrow but it’ll take another trip over there to talk to the manager. I hate these guys. Update - Yep never got a refund just like I thought. I don’t think I’m gonna order any longer from these people."
"Don't ever trust the app/online for an order here. Check your bag when you purchase online. Honestly, it's better to just purchase your items in store. But nothing will ever be made to order or fresh unless it's a popular item that is frequently ordered and even then you might get Beef and Broccoli that's all Broccoli and no Beef. Picked up an order last night with several items missing and no sauce nor fortune cookies. Truly felt like the staff figures they will just get a bad review so why bother trying. I called several times and did finally get a small amount refunded back. However, it doesn't make up for the bad experience."
"Won't notify when online order is ready. Will notify 30 minutes after online order is ready. Just go in person and order, it's not worth the hassle. All locations are not equal and this one is easily towards the bottom in quality and flavor. If you want ANYTHING that is not on your order but commonly distrubuted such as napkins, utensils, etc, don't expect it unless you are there in person. This is one of those places where it's best to order and pick up in person because they won't put in any effort otherwise."
"HORRIBLE CUSTOMER SERVICE….Im usually not one to write reviews but this did it for me today. I was politely asking the lady to simply add more of one item than another (I wouldn’t care if I paid more) but she didn’t really understand me, so after repeating myself, she rolled her eyes and didn’t follow through what I had asked her to plate (photo below). She had no intention of providing good customer service. I wish I remembered her name to write it on here but just don’t waste your time coming here. It’s not worth it!"
"Literally the worst panda express I've ever been too. Been there three times and they've messed up my order every single time. If by chance you are still tempted to go here, never order online or delivery. I showed up to pick up my order and they made me wait with my two kids for 30 minutes after my expected pick up time. Each employee just kept passing it on to someone else. Eventually the gave me AN order..... it wasn't my order. But I was in such a rush to get out of there at that point that I didn't think to double check. Today we ordered delivery and it came back wrong and shaken up. No sauces . The broccoli beef was only broccoli and the chow mein was so oily. Never again!!!"
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