West Coast Parts Distributing

"This compnay is amazing. I am a do it yourself guy. I called Sub -zero. they told me they do not help home owners, they did at least ell me it was the compressor. I them went to you tube and asked how to tell if compressor is bad. That lead to compressor is fine. It might be The Relay, The Overload Protector or the Run Capacitor. That lead to Scott the Fixit guy on you tube and wala my sub zero parts arrived in two days and my freezer is fix. I love West Coast Pats Dist."

"I own a Wolf MW24 microwave that I bought in 2006. The push button to open the microwave broke (2 small plastic tabs that hold the button in) and i needed a replacement. I searched high and low, up and down, all over ebay and Amazon, but couldn't find the part. Then I found West Coast Parts...and they had 8 of them. I only needed one. I tried to order online, but they require you to call. It says that they do that to make sure the customer knows which part they are buying and what its used for.... I sent an email, and they provided me a number to call. I already had the part number, placed the order, and the associate said it would arrive the next day. That was yesterday, and my package arrived via a private courier today.. I installed it and it is identical to the original. A perfect fit. Great deal, great service, thanks."

"Needed a sub-zero door gasket that was nowhere to be found. They had it in stock at a great price. They quoted me $12 to ship which was fine and I expected it to take at least a couple days. Imagine my surprise when it was delivered 12 hrs later."

"Not helpful, they can't order anything without a model or serial number. Not technical or knowledgeable about equipment. Gave them a second chance and called in with the model and serial number of a 1971 wolf stove. The girl on the phone got snooty with me about the valve thermostat model number and the wcp part number. She ended up hanging up on me. So I called back and got her on the phone again. She argued and argued and argued with me about how she is providing great customer service, I told her that I am the customer and I completely disagree with that statement. I asked to speak with someone else, she then put me on hold for 15 minutes. I had to call back to get someone different on the phone. If you need parts for a wolf stove you need to call Adco. They will have everything you need or know someone that has what you need. This business doesn't even deserve one star."

"This is the 2nd time I've ordered parts from WCP Dist and both times I've had outstanding customer service. On both occasions the rep took time to help me find the right part I was looking for. On this occasion I thought I needed a particular part but I was wrong, and the rep helped me find the right part and even emailed me a diagram and photo of it as we spoke so I could confirm that was the part I was looking for. Without her knowledge and help I would have ordered the wrong part. I called late Wed afternoon and she said I should receive the order on Friday but I actually received it Thursday! Next day delivery, you don't get that too often.... I wish more companies had outstanding customer service and helpful parts people like West Coast Parts Dist."