Best Buy

"Extremely no service, I went to buy an Apple Watch & IPhone 15. No one bothered to ask me or listen to me about what I want for 30 min. Everyone sitting at their seats as if they’re sitting in their living rooms. Better is to buy online & have a pick up. But not coming back to Best Buy Dublin again. Disgusting to see people inside the store doing absolutely nothing though customer is waiting to buy products worth $1500 to $2000."

"I call cuz I needed a new remote for my TV they couldn't help me for some reason they couldn't find when I bought the TV which was maybe 5 years ago and it was not in the system that was kind of weird."

"I recently visited the Best Buy store in Dublin City and was thoroughly impressed! The moment I walked in, I was greeted by a friendly and knowledgeable sales associate who helped me find exactly what I needed. The store was well-organized and well-stocked, with a vast selection of electronics and gadgets to choose from. I was particularly impressed by the staff's expertise in answering all my questions about the latest smart home technology. The prices were competitive, and the checkout process was seamless. What really stood out, however, was the exceptional customer service - the staff went above and beyond to ensure I left the store completely satisfied. Overall, I would highly recommend Best Buy in Dublin City to anyone looking for a top-notch electronics shopping experience. Five stars and I'll definitely be back!"

"Came to the BestBuy I most frequent prior. The other locations wasn’t helpful nor cared at all. Was looking for a new laptop and got all my questions answered from a very knowledgeable computer rep. called Santiago. Boy he knows his stuff."

"Best Buy customer service is worse than the DMV. On a not so busy evening, staff responsible for the phones and watches section walked past me, wandered around 4 times, while I stood there waiting for help AFTER they paged for someone to come and help me. After 15 minutes wait, I got help, but only to he given the wrong product without my knowledge. I only noticed it's the wrong product after I started to pay for it with my credit card in the credit card reader. I asked the cashier to CANCEL the order, I didn't want to wait anymore. He told me it was canceled and I was all set. Except he lied! Dude charged my credit card and KEPT THE PRODUCT. I found out the next day that I got charged hundreds for a product I did NOT purchase! Best Buy customer service line is replaced with automated bots, and that wasted hours of my time only to finally get a hold of a person who told me "there was NOTHING they could do since there was no proof I never got the product." So I had to drive 1 hour back to Best Buy to get the store manager to pull the security tape to prove I never got the product. The store manager was quick to figure out I never got the product and refunded me. But he never apologized one bit for the trouble they put me through, not one word of sympathy. His tone was more like I somehow troubled him, and he did me a favor on a busy day inside AN EMPTY STORE! Unbelievable!"