Walgreens,

643 Santa Cruz Ave, Menlo Park, CA 94025, United States

"The workers are old ladies who are extremely rude. I was in line and decided I didn't want to buy a item and left it on the shelf near me because I did not want to step out of line. When i went to check out the lady confronted me and said where is your item? I said I didn't want it anymore and she accused me of stealing it and told me to go put it back. I just wanted to get my items and leave not be bossed around like the lady was my mother or something."

"I've been to this pharmacy once a month for the last year. Like any pharmacy, there's usually a line. The folks who work here have always been kind and effective at communicating. The immense amount of regulation on the pharmacy industry means that when something doesn't meet the expectations of customers, the pharmacy staff can't really do much to fix it. I was initially put off by the pharmacy's low reviews, but I don't think the currently 1.9 star rating is a fair measure of the folks who work at the pharmacy. This is as good as a pharmacy can be. 5 stars"

"terrible service. I called to ask if they provide walk-in vaccination and they confirmed over the phone. However, when I arrived at the store half an hour later, they told me I have to make an appointment and they were fully booked so I could not get the vaccine… wish they could have provided the information over the phone clearly"

"The pharmacy is very under-staffed. Expect to wait an hour or more even during off-hours. See attached photo for a Friday at 2pm. There is usually a long line, and the staff seem stressed from dealing with customers who are unhappy about waiting. I would recommend avoiding this pharmacy."

"The pharmacy break time is 1:30 -2, and they just came back from the break room at 2:10; as you can see, the pharmacists are in blue uniforms; Their break room is right here; 20 people are in line, and they walk like they are on a Hawaii beach with no respect for people's time"