AutoZone Auto Parts

"I had a great experience at AutoZone in Union City California. I walked in to grab a couple of tools and then go to the counter for a belt. On my way to the counter. Eugene had asked me if I needed any help I said yes. Eugene took the car information and without even thinking of the belt routing he already had printed the belt route for me, which is going to save me a lot of time since the belt on the vehicle broke. I was going to pay I realize I forgot my wallet. He said we do have Apple Pay and he walked me through the first time I’ve ever used Apple Pay, which was pretty nice. It was a great customer experience. I appreciate the help. Thank you."

"I came here to look for a car stereo. I asked the lady at the desk if they had any and that I needed help finding one for my car. She gave me a puzzling look and furrowed her eyebrows. She said they don’t do that with the most attitude ever. She asked the person next to her if they have that and he asked well is it wide or short I said wide, he said that I can check the back wall for the stereos they had. The lady continue to furrow her eyebrows at me and give an attitude while looking at me. When I walked away, I heard the lady and guy talking about me saying well she needs to know what kind of stereo first of all. Then another person came up to us and asked what kind of car I have while ordering kfc on his phone and then said well it’s going to cost a lot of money and too much work for me to even do it. But then showed me the phone mounts so I can “play music from my phone” in my car. These people were useless and rude and obviously cared more about their lunch than their customers. Sorry I didn’t come to your store with the knowledge of a mechanic, but since your AUTOzone I guess I thought you might know something about cars. As for the lady, she should probably fix her face when talking to customers before she pisses off the wrong person. Merry Christmas."

"I had a check engine in my car, so I decided to go to AutoZone in union city, right away employee Audrey greeted and did a diagnostic and I had a misfire so instead of sending to a mechanic he took the initiative to remove the spark plug and i had a foulty spark plug. My check engine light is off. This type of service is unique and I would recommend friends and family with high confidence. This service it set you apart from the other auto stores. Please make sure Audrey gets the appreciation and recognition. AutoZone thank you for having people like Audrey and Eugene that they care about people."

"VEry helpful and they helped carry few items too, my car very cool people here.Id go here again not a hesitation"

"Andrey Abutin saved me from spending way too much somewhere else. He is sooooo knowledgeable and gracious with his time. You better give that guy a raise fa real he deserves it."