Panda Express

"So happy to see that added new drink options. Unfortunately, when I asked for a large Lychee peach with no ice they proceeded to say I could only get half of the cup filled if I didn’t want ice. Their excuse was “it’s too sweet”. How ridiculous, as a customer, I shouldn’t have to get half of a drink I’m paying for only because I don’t want ice added. It’s already a cold drink."

"I’m a big fan of this chain in general, but the one in Napa currently ranks at #1. The food is always consistent and, despite being so busy, the wait times are fair. The staff as a whole are top notch."

"I ordered shrimp and when I opened the box it was completely empty where the shrimp should have been, I live about 15 minutes from the location so I was NOT about to drive all the way back. This is completely unacceptable !"

"I love your chain of restaurants and have been to many cities. But I've never seen anything like Napa. Terrible service. I asked for a large plate, pointed to the dishes that I want. The staff forgot to put me one, I showed that I need three different ones. When they gave me the food, I saw that they put only two types . I called the manager and asked them to give me different servings, not two of the same. The manager started saying that it was my fault for not explaining to them which portions to choose. I asked for a substitute dish. She refused, this was happening in front of the customers. I got upset, but I didn't fight. I just never go to Panda Express Napa again. Your regular customer, Vasilii"

"Slow service, under staff! Got here at 1:18pm. Time check now: 1:35pm as I write down this review and they haven’t take my order yet. Sadly, I got my food ay 1:43pm! Such a waste of time."