Starbucks,

442 North Santa Cruz Avenue, Los Gatos, CA 95030

"They are open until 7, not 7:30 for reference but the people here are really nice and it’s in a great location! Ryan the barista (o?) is always super sweet and goes above and beyond!"

"They were busy, but Starbucks always are. We ordered two banana breads, and made the mistake of saying “sure” when asked if we wanted them warmed up. The guy doing the warming was too lazy to walk the food over to the counter after heating it up, instead just letting it pile up until another worker grabbed it. So we got one banana bread while it was warm, and then had to wait several minutes while the other one just sat there getting cold. We ordered drip coffee, which they normally just give to you at the till, but today they decided not to. So we waited while other fancy drinks were prepared. 10-15 minutes later we realized that they had simply forgotten about us, when people who arrived much much later than us were getting their much more elaborate drinks while we just stood there. Not a great location. B team staff."

"Dirtiest Starbucks I've seen. Countertops where they're serving drinks and food or horrendous. The bathroom is horribly dirty, and the dining room floors are horrible too. I spoke with the manager and he said that the morning person left without cleaning.. I told him the filth of the entire Starbucks is way more than just somebody not cleaning in the morning... There is stuck on coffee, drink, food and other things stuck to the machines, counters, and floors that has had to have been there for months. I will not be coming back to this Starbucks anytime soon."

"Quite disappointed. There were 7 staff members, yet it took them 4 minutes to even acknowledge me (and the other patron waiting at the order counter) and take my order, even though they definitely saw me standing there. The place was only about 50% full. Just a “hi, we will be right with you” would have been perfectly fine, but not even a word… The food and coffee was decent though."

"Awesome place if you charge your Tesla. I used to complain about how dirty the floors are and it seems they are doing their best. I do think it is the customers fault, why on earth you make it dirty anyway, people are mean, but anyway, I do enjoy the stay there near the window. Good job, please keep it clean (customers!)."