Starbucks

"Andrea must have been having a horrible start to her day. My mobile order wasn’t ready (although the new feature on the app said someone was already working on it) and she told me that I had to come inside to pick it up. My sick infant and I kindly declined and she asked me to wait in the current line, then exit and re-enter the drive thru line to get it. She refunded me but not even the correct amount. She shorted me. Such lousy service, especially since the new app feature shows the progress of your order."

"the girls were hustling, i think david up front was high or incompetent. just stood there and stared off into space while we were ordering and then kept disappearing when a line would appear"

"I’m on a road trip just passing through. Ordered a chai tea and tipped $2 on a $6 drink. I went to use the restroom. They have one restroom dedicated to the public and another blocked off for staff only. I waited over ten minutes for someone to come out of the restroom that was open to the public. I knocked and no one answered but it was locked. While I was waiting, a staff member who was not currently working went in to use the other restroom. When she came out I tried to go into that restroom and she told me I couldn’t use it… I had to wait for the public restroom. So I continued to wait while she complained to her manager that I was heading into the staff bathroom. Seriously people! Just let a girl pee! On another note, she should have sent someone to check on the person in the public restroom since they were in there for a looooonnnggg time. They could have been passed out on the floor or something."

"They Never get my drink right if i customize my drink. But the drinks are good..The staffs are nice and friendly but they don't seem to be good with getting orders right in drive through. If u go inside the service is slow because their rushing to give the drive thru cars their orders."

"I order the same drink every time (brown sugar oat milk shaken espresso) and nearly every time it’s made wrong. These pictures were taken a week apart. Once it tasted like there was no sweetener at all and another time it tasted like it had no coffee. Also the last time I went there the cream cheese for my bagel tasted like it had gone bad. Sad."