O'Reilly Auto Parts 490 Court Street, Santa Rosa, CA 95407

"I tried price matching some oil like I have done so for years at many different Oreilly stores. For being a company that is very open about their price match guarantee I was upset upon being denied a price match. The girl at the counter was unsure of what I meant by price match. She asked another employee who was sitting in the back room. He rudely said we don’t price match and that was that. I left without my oil and went to the store on Sebastopol road where they took care of me."

"O'Reilly's always helpful good price they actually have veterans discounts which is greatly appreciated. I also call them for a part and they'll put it aside for me so when I come in it's already under my name. The people there are very helpful and very pleasant they also have no problem going out to your car and putting windshield wipers on or helping you with air filters the little things are showing you what to do. They have good price and good products. And a few turkeys in the parking lot one of the males was strutting his stuff for the females."

"The guy purposefully gave me the wrong oil filter for my car. Looking back in hindsight he distracted me when he went to get the filter and he didn’t thank or say have a good day when I left. Silent. To the guy who had that pocket knife in his shirt I’m coming back tomorrow to get a full refund."

"The best delivery. I get all my auto parts from O’Reilly. Excellent management. Great team of employees to help deliver my parts and engine instructions for our team."

"Clean and organized auto parts store. They don't allow you to touch merchandise unless you apply hand sanitizer first. I like that. Great carseat covers selection. Friendly staff and reasonable prices."