Rent-A-Center 1381 North State Street, Ukiah, CA 95482

"Very good customer service and the quality of the couches are good"

"That delivery people were very polite and careful about delivering the furniture, the couch they got in the house very very nicely, and there were no problems very satisfied"

"The Ukiah store is beyond amazing with their service."

"I have been in here a few times. The store is clean and the staff is friendly. They have plenty of options for rent from furniture to televisions. You have to understand that the store profits from long rentals. If you choose their rent to own options you may end up paying twice the value or more on any given product. The staff have a low pressure sales tactic but once you are interested in something they become salesman. If you need to build credit I understand why you would use this company. Just be aware you may be paying a bit more than financing through layaway at walmart."

"Avoid going through this place at all costs, you will be treated like human garbage once you sign the contract. In all my years (48) of life I have NEVER experienced such hostile, disgusting, rude, disrespectful customer service. Read the reviews on here, they don't even have the courtesy to respond. I have rented several items from this business, only to find out that the items they claim are "new" are actually used but still got charged full price. Also was told that rental period would be 6 months only to find out later that it would be 4 months, and then they charged me double. If you are even late one day they will show up and demand payment and threaten to call the police. I have regrettably referred several people to them who also experienced the same problems. Dont bother calling the manager Joe, he does not care to hear your complaints. He was extremely rude and disrespectful and unwilling to listen or value any feedback. He does not care about customer loyalty, referrals, or even addressing legitimate complaints. I highly doubt that he follows any of the core values of this company, and I am going to lodge a complaint with corporate (hopefully they dont operate like Joe does) Once the contract is signed you are no longer treated like a customer or even a person. You are just a pile of human waste with an outstanding debt as far as they are concerned. I regret ever giving this place any of my business and will never use them again."