Peet's Coffee

"I tried an iced caramel macchiato with oat milk, and it tasted good. It's a nice alternative to Starbucks. The place is spacious, offering plenty of tables if you'd like to spend time reading or doing other activities. Service is decent as well."

"Order ahead but my coffee is behind others who ordered coffee after me. Don’t know what is the reason? Probably they are not Chinese but I am?? Happened twice in this store and don’t know what’s wrong with those guys."

"Please don't go to this coffee and pastry joint we've been frequenting on the weekends. The app estimates a 20-minute wait for our order, but let's be honest, we always end up waiting for over 40 minutes. The staff moves at a snail's pace, gossiping and chatting more than attending to their customers. And let me tell you, their lack of attention has caused us to receive cold coffee and no pastry multiple times. Do they not realize we have a bored baby to entertain while waiting for our order? I decided to take matters into my own hands and visit this location a few days ago. And what do I find? Four employees behind the counter, just chatting away, completely ignoring me. It took ages for one of them to come over and take my order finally. Talk about terrible customer service. And don't even get me started on my most recent visit. The so-called "manager" was multitasking like a madman, handling baked goods, taking orders, and giving change simultaneously. Sure, he wore gloves, but that didn't make me uneasy. How much attention can one person possibly give to each task?"

"First time at this location so it may have been a bad morning. We waited to be acknowledged by the person on register who wouldn't make eye contact and never said they would be with us in a moment until they were told to help us by the manager. We waited for a while after putting in our order and I was given my coffee quick, but they forgot my boyfriend's drip coffee. They remembered his banana bread, but forgot my pastry. All in all disorganized so not sure what happened. Other locations have been totally fine."