McDonald's 100 Cabrillo Highway, Half Moon Bay, CA 94019

"Was slow. Drive thru took forever to get food. Only got a large fries and medium shamrock shake. Shake wasn’t even mixed fully and barely tasted anything besides the paper straw it was serviced with. Fries were barely warm and tasted like they’d been sitting out for awhile."

"If I could give 0 stars, I would. The staff are incompetent, most of them don't speak English well at all, or understand it. Mobile app may or may not work at this store, depending on if anyone turns on their payment processor for mobile orders (and if you ask them to do so, they act like they don't know how to do it). I've had multiple wrong orders - but only at my expense - they never mess up by giving anything extra- only by leaving stuff OUT of the order or NOT putting extra (paid for) toppings on burgers, etc. They take forever bringing curbside orders out, even with no customers in the store. Several times they've come out, stared off into space for a moment, before taking our order to the wrong vehicle. The spaces are numbered numerically. I've even had to go inside to get my curbside order, because no one ever came out, even after the app says the order has been completed. On two occasions, we've gone to open the door (during normal business hours) only to find it locked because "the manager was eating lunch". I don't know how these people function in every day life, let alone keeping a restaurant afloat. The whole crew needs to be replaced with people who can read order tickets, form full thoughts, and turn those thoughts into a (correct) fast-food order. Update: it's daylight savings time and this store can't even figure out how to change the time on their machines so I can use the app. The app says they're closed. They are not. ONLY this location. These people are incompetent."

"As a strong advocate for immigration and the hiring of both legal and undocumented immigrants, I believe it is essential for customer-facing employees to possess a basic understanding of the English language, particularly in relation to the items served at McDonald's. It is concerning to learn that McDonald's may be implementing cost-cutting measures that result in employees not comprehending customer requests, such as the request for syrup, leading to the denial of condiments. I kindly request that McDonald's address this issue to ensure effective communication and customer satisfaction."

"I ordered ONE thing. A drink. Chose curbside. There were ZERO customers in the store (I could see inside). This should've taken 5 minutes MAX. I sat outside for 15-20 minutes while they waited until the OTHER car's entire meal was ready to bring my drink out. Instead of just bringing it out when it was ready, she didn't want to make two trips. This store is full of the LAZIEST bunch of "workers" I've ever encountered. Get off your butt and bring out the orders AS THEY COME or stop offering curbside service. Simple as that. If I wanted melted ice in my drink after waiting 15 mins for something that can be made in 2, I'd have come in and grabbed it myself instead of paying for it."

"This poor Latino woman is doing the job of 5 people. She is working exceptionally well. It's amazing actually. It's sad to see how corporateization pushes people to work this hard and they are completely under staffed. No one is at the register to take orders. They rely on forcing the customer to do the job of employees. And then drive their labor force into the ground. All to line the pockets of the share holders. This is not a sustainable model."