Black Point Cafe San Francisco, CA 94128

"Went here for the smoothies and man I was happy about it. Made fresh upon ordering by two ladies who work there and serve with a big happy smile. Even gave me a little bonus cup for the extra smoothie leftovers from their blender. Smoothies were tasty and super fresh. Exactly what I was looking for while waiting to board my plane. Ginger shot was bullseye as well. And pretty big. Yummm. The counter is well designed too, just like almost everything on SFO airport. Enjoyable place to get yourself a nice drink."

"You would think that a simple coffee shop with takeout would be no problem. My expectations were not high. I asked for the yogurt and granola parfait. Harshly they told me it’s in front of you. I kept looking and couldn’t see it. I asked again, and again was told that it was in front of me. This happened about five times!! Finally I said you come out here and show it to me. Of course there wasn’t any! So they made one for me. Then I ordered a Matcha latte with oat milk. I actually saw them using coconut milk instead. And they didn’t put almost any Matcha in it. It was drinkable. I didn’t say anything. I also got a bagel which was edible. Remember, there are other options at the airport! You don’t have to eat here. I can’t believe it I tipped them!!"

"Absolutely awful experience, they sold me yoghurt with rotten strawberries in it that smelled like a dead animal. First refused to give a refund then made me stand around and wait being super rude. No apology nothing, left all the other old yoghurts in the fridge. If you want to avoid food poisoning do not go there"

"So, my morning has been rough and the FIRST ray of sunshine was Carmen. She works here and asked me if I'm ok, and honestly, I think she made my day, early to say. I ordered a bacon, egg, and cheese croissant. It was fresh, toasty, and just simply perfect! When I went back to ask her name, there wasn't any attitude or anything. No hesitation. Still smiling, ear to ear. The place is extremely well lit and shiny clean."