Wingstop 1430 North State Street, Ukiah, CA 95482

"Food was awful. Service wasn't much better. We never go to this location because of past experiences like this one, but decided to give them another shot since it has been a year or so. "Maybe it has gotten better" we thought, what a giant mistake that was. Wings had no sauce or toppings, I may as well have ordered all plain. The garlic parmesan wings had neither garlic nor parmesan and were cooked to the point where they were almost chicken jerky. Extremely overcooked. Not sure why the owners of this spot allow it to operate so poorly. This town has very minimal options for good as it is, a well run Wingstop would absolutely kill it here. But I digress, I would avoid this spot. They do not care about the quality of the food here. They do not care about you as a customer and they do not care if you are unhappy with your experience. I may reach out to corporate and see if they are willing to correct this issue since this establishment does not care whatsoever."

"Just fly on by and give Steve's wingstop a try his wings are by far the bestest. He keeps the atmosphere fun and upbeat. I would recommend everyone and their kids come eat at wingstop on the north end of our wonderful town of Ukiah."

"Nicest Wingstop I've ever been to! The owner and staff were kind. Nice outdoor seating area."

"Food and service only got 3 stars because we didn't get to experience it. Called to ask a single question. After 5 rings the phone was finally answered "Thank you for calling WingStop. We're pretty busy right now so I'm going to have to ask you to call back in about 10 minutes." Why even answer the phone at that point? Or maybe hire more help so that you don't lose potential customers over such horrible customer service. Either way, pretty disappointed we won't be having WingStop in our new home because the local WingStop location doesn't know the first thing about customer service."

"This shop has so much potential with its location. Great spot to park, easy on-off the Highway access, great staff and outside seating. The food and its quality are what is holding back this location from success. When I walked in to order, I was greeted with a message on the wall “Food cooked to order”. What this meant to me was a little more time was needed for a fresh, hot meal. What I observed as I was making my order was a half-basket of cooked wings hovering over a fryer. I hoped that this was not for an my order. When I received my food it was disappointing. The wings and fries were warm, with the fries slightly soggy. Clearly NOT cooked to order. On a positive note, the fries did feel like they were prepared on-site, even if the cooking was not thoroughly done. Fry seasoning was great, not overwhelming. The wings had great seasoning. The facility was moderately clean, with the bathroom sink very slow to drain. I’m not a fan of the rolled paper towels in favor of napkins, especially when that roll is not secured in a holder or mounted on a wall. Also, there was no visible trash can, all trash had to be handed to the checker. The ketchup was a huge positive; brand name in great packaging. The website is also a plus, as I am celiac and gluten free. The menu was a huge help in knowing what I could order. I will be back, in hopes that my timing was off, and that in busier times the food doesn’t sit around."