Steve Womack - State Farm Insurance Agent 848 Cooper Street, Memphis, TN 38104

"Good day to all. I have been with state farm for many years and a loyal customer. Acts of kindness, good customer service, providing for ur needs are truly what they demonstrate. I appreciate that kind of substance. It's a great foundation. I would like personally thk Morgan Woodham for being such a wonderful person and agent. Thank u for all u do. Thk u State Farm!!!!"

"If I could give negative stars I would. I have been with Steve Womack for YEARS. Ever since I started driving. I also have home insurance through them. Well, after a terrible snow and rain storm, our roof started leaking. Bad. We called and filed a claim. They said they would just cover the water damage but not roof. Please someone tell me how that makes any sense? Apparently it’s not caused by a “single event”. So does a terrible storm not constitute as a “single event”? I will tell EVERYONE I know to not use Steve Womack. Also, they have been a nightmare to work with to even file the claim to begin with. Red flags everywhere. Edit: My insurance is with Steve Womack. I was with Phil Sugg and upon him leaving, we were stuck back with Steve Womack. Throughout speaking with other insurance associates and them reviewing my policy, I have been told that my policy is grossly over insured, consequently, I am over paying every month. Due to that, our deductible is way higher than it should be. And they still won’t pay out our very reasonable claim (which is within our policies parameters). All in all, pick another insurance agency. P.S. Their response was copied and pasted."

"I’d like to start by saying if you want an insurance agent that picks up the phone for your emergency and prioritizes you Steve Womack and his employees are not the agency you want to go with. A storm came through and messed up our roof and water was pouring in. It took a week and a half of me calling them and blowing up their phones for any progress to be made at all. The State Farm side is even worse. They just sent someone out to look at our roof and they won’t cover it because a sudden event didn’t happen to cause the water damage. I didn’t have a roof leak, the storm came, my roof started leaking, but it’s not an immediate event. No water-> storm-> water damage. No causation according to them so no roof repair. They’ll fix the inside of my house just for it to get damaged again the next time a storm comes through. It’s a sorry excuse for an insurance agency and I would absolutely avoid using them at all costs. If the worst happens and your property is damaged State Farm will do everything in the conniving power not to cover you. Buyer beware!"

"My dad signed up with State Farm a while back and he needed help with some billing issues he was having. My dad and I had the pleasure of talking with Lauren and she was very helpful. She really helped my dad solve the issues he was having. Overall, great and easy experience. Very professional."

"After struggling to find an insurance company that won’t leave me sitting on hold for hours at a time, I’ve finally found the perfect company to do business with for my car and life insurance policies. I spoke with the receptionist Nel on the phone for several minutes and she immediately directed me to a solution, with no wait time whatsoever (rare)! She was very sweet and understanding, even when I probably came off as rude and short due to my previous experiences. Thank you State Farm, you’ve officially made me a life-long customer!"