Starbucks 16405 River Road, Guerneville, CA 95446

"Pagna and Reece or "Vanilla" as he wears his name tag were both INCREDIBLY rude to me. I've never received such poor service at a Starbucks. There is one young woman who was polite to me at this location but, she works at night. I stopped drinking coffee in the morning here because they accused me of not paying and I had to show my receipt that I payed for a refill (used the same cup the whole time) and was then lectured in front of customers about a "24 hour rule" which he could have just asked me to pay for a full cup and he did not. I after being treated this way had to nip the treatment in the bud by finally saying I'll pay for a full cup now. This was at 9am and the previous transaction which is what he was actually referring to was at 7am and neither of them said anything at that point. I later was just standing waiting for my regular coffee to come out when Pagna started talking about something (not sure how she knew but it's a small town) about something completely inappropriate that would trigger any customer. I have just completely avoided Guerneville Starbucks if not all of Safeway at this point and I am a very loyal customer to BOTH places."

"I was in Safeway, I might have walked past the indoor Starbucks."

"Stopped in for snack and coffee was good ,clean store ,quick service,staff attentive .Would recommend !"

"We got coffee in the morning and coffee at 6pm. Super nice girls and our coffees where super yummy"

"This Starbucks is located in the Castro District of San Francisco and I make sure I go to this particular store each time I visit! Always happy people who work there and they treat you like family instead of an everyday ordinary customer! LOVE IT!"