Round Table Pizza

"This evening we ordered a pizza and garlic twists. We ordered at 5:35 PM. After and hour and 10 mins I called, I was hung up on. I called again, no answer. I called again and it rang and rang and finally an answer. They said they are backed up and someone from door dash should come get it in 30 mins, even though I ordered off Round Tables site. I asked if the pizza had been sitting there and they said "I think it was made recently." I could tell it wasn't. Fast forward to 7:20 I look out to our porch and it was finally dropped off. Nobody even rang the bell. We open the pizza and it's completely COLD and not even a hint of worm with just rubbery type cheese and gross twists. We are trying to reheat in the oven to make it edible but after almost 50 bucks out, that mind you doesn't come easy to us, we are very unhappy. I emailed corporate and I'm hoping we get a refund."

"10/28/23 Order pizzas online at 453pm, a slow time,  and asked for heavy sauce for both pizzas. Order number #5012.  There were 5 or 6 staff talking in a group and who knows how hard they were working but probably not working at all.  My wife grabs the pizzas and they were done on time and hot.  Get home and for the 9 out of 10 time there was hardly any sauce at all. I mean no sauce. I worked at pizza spots before and I know. I ask my wife what was the staff doing when you went in. She said everyone was talking in a group. I call an hour later to complain and I am left on hold for 15 minutes and just said hello before being put on hold. I call back after I gave then 15 to answer it and guy wants to put me on hold again. I said I've been onhold 15 min already. I let him know that the staff there needs to help you answer the phones and maybe if they would stop talking in the back they might get the heavy sauce Order right for once.  People have to eat this pizza you know. This isn't little Cesar's prices either. I'm not one to complain much but I have had enough of this place now. Also dirty when I eat in with no bussing or cleaning to speak of. Just look at fork holder. Anyway now considering eating at Waterman because I can't take this ineptitude anymore.  Thanks."

"Dirty. You come in, almost no people inside, no queue yet still out of 10 table only 4 are available because rest has dirty dishes on them after previous clients. We spent there 30min and nothing was cleaned during."

"I'm disappointed the buffet is gone but they do have good lunch options though none of them include a drink. Also the floors needed sweeping and the mens bathroom garbage was full. Lastly, both the food and service were 5 stars."