Papa Murphy's | Take 'N' Bake Pizza

"The problem is the crust. It seems like they are skimping on the crust. I bought 2 mini Murphy and the crust was so thin the sauce leaked thru to the bottom of the pizza. They raised the price a buck used to be 5 bucks now its 6 bucks and skimpped on the crust."

"UPDATE: I was told 12 days ago by corporate that I would get a refund from the owner in 3-5 business days. I am not even remotely surprised I still have not gotten it as I see in the reviews he's TERRIBLE to customers and it was not just me. Just sent a follow up email to corporate... To Be Continued... I live on the West side of town and typically pick up from THIS location after work. HOWEVER, I placed an order for pick up at Callistoga Road. because I had plans on that side of town. My kid got sick, we cancelled our plans, so I called and canceled it long before I was due to pick it up (AT the Callistoga Rd. location). I got charged anyway and I have called 3 times since 1/3 to find out how we could resolve it. Today the owner called me and apparently he also owns the one on W. College. He tries to tell me that it was delivered to my house. I told him no, why would the Callistoga Road location deliver to Coffey Park. He then says, well it came from W. College... But... W. College doesn't have delivery... ??? We will not be buying anymore food from EITHER store. Waiting to see if I can get it resolved higher up. Wish me luck!"

"Here you get the most pizza for the least amount of money. Sure, you have to bake it yourself but it's tasty and it warms up your house. Win win."

"Ordered a mushroom pizza end of the day. When I picked it up it looked black. Thought it might be black olives. Question the manager. He said it was mushroom. Got it home it was disgusting. It was covered a half an inch thick. Obviously dumped the bottom of his mushroom container. I picked it off and sliced some fresh ones and cooked it. Called the manager did not pickup. End of day. Next day I called and reported the problem. He told me mushrooms turn black when you slice them and would turn white when you heat it. Crazy. I told him it was disgusting and I have sliced mushrooms and that is not true. It would have been better if he had said they were out. He became abusive and adversarial over a twenty dollar pizza. I said I wanted another another pizza sometime he laughed and hung up. Really was terrible customer service. And a crappie little hole in the wall. The Papa Murphy’s in Sebastopol is great. Super staff and clean and fresh ingredients. I’ll never go there again."

"They always get it right and it’s easy and quite good pizza at a great price. Only four stars because they close so early. Closing time is 8 PM, sharp. They will not answer the phone after 7:15. You better have the money in hand and ready to order of you make it there after 7:40. Seriously. They will lock the doors. “No soup for you!”"