Eureka Auto Wholesale

"My old, first-car Honda was having a really bad time and it was time for an upgrade. That car had a large number of issues but still they took it in for trade and got a margin of my price knocked down! Not only that but they were kind enough to buy the parts for me to fix up the very minor issues the car did have! Tom over there is a truly empathetic and kind person and I'm very glad he helped me through the process. I opted to do the repairs myself and she's running like a dream, significantly better than my old Honda making blender noises on the highway. I see a lot of older reviews speaking in disappointment, and I know that not everyone's experience will always be the same. However, I would like to express my gratitude for how my experience went. I would recommend this place to anyone who's looking for a good car with a good price. Though, I'd say with them as I would with any other dealer, take the car on a test drive and have a PERSONAL (not a shop) mechanic inspect the vehicle. They'd likely want you to do that first as well, a lot of shops will upcharge you around here. They told me to bring it back if I had any issues so they could try themselves before taking it to another shop. I'd say that'd be your best bet, my experience proves to me that they cared about my time with a new car and not just a dollar sign. Inspect it first, then talk about how you can work a deal out that'll benefit the both of you. They're good people, give them kindness."

"Oh they are sneaky! Not Cool! IF I could give them 0 Stars I would! I was aware of many horrible reviews BUT I wanted to give them a chance. They failed! On February 21, 2022, around 10 am I took a test drive of an 2012 Nissan Quest. I took the vehicle to my mechanic and the report came back that this vehicle was NOT SAFE TO DRIVE. It had the following issues attached. I submitted my findings to Eureka Auto Wholesale and they seemed generally concerned. Though later that night I noticed the car was still on their website. Today, February 22, 2022, around 11 am my co-worker called Eureka Auto Wholesale and asked if the vehicle was available and if she could take it out for a test drive. They said YES! Unbelievable! This vehicle shouldn't be driven. It's not safe! This company has been made aware of the situation and they are not doing anything about it. I have reported them to the BBB. Don't give them your business unless you make sure the car checks out from a 3rd party mechanic."

"Please!! Do not buy from them! They assure you all vehicles are safety checked and smog checked and have no problems. Unfortunately, I bought a car here. After one week driving the check engine light came on. I drove the car off the lot and the only thing they did is to reset the lights car panel with some code reader tool. The check engine light came on again within a few days. After asking them to fix the problems, they didn’t want to do anything else with the car and they basically told me to deal with it. I took the car to the shop in Arcata and they found out the car needed over $5000 worth of work to get it running properly. Some of the many parts to be fix were the Catalytic Converters which have to be in perfect conditions to pass the smog check. Somehow, they managed to pass the smog test with the car in that condition. To me that is suspicious. It's up to you If you don’t want to believe what I said. However, if you absolutely need to get a car from them, make sure to bring it to another shop to look over the vehicle before you buy it. It will save you a lot of money. The cost for inspections in any shop is around $120 - $220. This is nothing compared to the thousands dollars you probably will have to spend to repair it. Do not take their word that a mechanic checked the vehicle, they are dishonest and deceitful, do not purchase a car from them!!!!"

"All the negative stuff you think about a "bad used car dealership" is manifest in this business. A. The name itself is misleading and makes no sense. They don't deal in wholesale, and their prices are based on Kelley Blue Book values or higher. There is no deal here. B. When we bought a car from them, they told us they had performed a standard maintenance check on the vehicle and replaced all the fluids, and that everything checked out. Great. But when we took it to a mechanic after purchasing it, he showed us that all the fluids desperately needed replacing (including the oil, which was literally black). The car also needed $3000 worth of repairs (4 out of 6 engine mounts were completely cracked and detached, all four brake pads were dead, the tire sensors had been completely removed (?), the trunk didn't latch right because of an UNREPORTED accident, which also resulted in there being no spare tire or jack, etc.) In short, the car was a completely lemon. C. That said, the salesman was very nice and seemingly empathetic. The kind of person who, I suspect, has a hard time sleeping at night, knowing he's part of a truly terrible operation, but maybe can't get out? I don't know. I don't really want to know. All I want is to protect other people who may be considering buying from this company. Don't walk away, RUN. You will be burned."