Ulta Beauty

"LOVE shopping at ulta. Although, my last experience here was awful. I love great customer service. What I don't like is being followed around by an employee who thinks I'm there to steal. - I was asked if I needed help, and then told the employee here that I was good just looking thank you. Then I went over to look at other items, and was followed by the same employee, who was just watching me from a distance. I then went back over to the clearance to look more, and was again followed by the same employee who was standing over me JUST WATCHING ME. At this point I felt super uncomfortable to enjoy shopping, so I checked out. I've worked in customer service for 7 years. It's one thing to make sure nothing is being stolen in your store, and it's another to make a customer feel threatened and uncomfortable to shop in your store."

"Daisy did an excellent job helping my mom find new makeup for her birthday party. She was friendly, knowledgeable, and professional. Give that girl a raise! She's a valuable asset to the company."

"This is the best store with the most amazing customer service. Dallas and Daisy are amazing! They helped us pick the best gifts and helped us find the perfect products for our hair. Thank you so much for your help!"

"Had an amazing experience here today! I am horrible at matching my shade for foundation, Julia help me and my kid both find the shade we needed, was very patient with us and never rushed us or talked down to us, like I've had happen at other places! I highly recommend going here! Julia was amazing!!"

"I just had hair extensions done. Not even 24 hours later hair extensions and thread started falling out. Beads stayed in. With in a week they were almost all out with the beads in. I went there they refused a refund. They basically blamed it on me not taking care of my hair. Very confrontational. I have had extensions for a year and half prior- and I never had this happen. I do not have time to get them redone before the holidays. So I’m gonna throw my hair up in a pony tail and let them fall out. They refused a refund. Worst experience ever. Plus I used to be a hair stylist. What a waste of 300$. If I could give them 0 stars I would."