Salon 387

"I’ve been coming to this salon for years & I am always welcomed with smiles & positive energy. All the stylists are very kind, professional & talented. I absolutely adore my hair each time I leave. I swear, they have some of the best blowouts in Memphis. I look forward to treating myself every few months to coming back to see my friends at Salon387."

"The place is super cute! I gave 3 stars because I wasn't very impressed with the cut and style or cleanliness. I asked for a partial and a trim on the layers and a side bang with layers framing my face. My cut came out kind of choppy and she tried to blend the bang but it was just too much cut on the bang side. The color came out amazing, though. However when I got rinsed she got water all down my back inside my clothes. She said it was a normal thing, but that's never happened to me before. At any place, through any wash and rinse When u first get there they have you put on one of the smocks that are hanging in the bathroom. The bathroom was cute and nicely set up, but wasn't too clean. There was hair clumps on the floor in the main area and in the stall. I went in and it just made me question the cleanliness of the smock I put on. Don't get me wrong, there was a bin for the ones, again, the cleanliness of the bathroom just didn't seem to be on par with somewhere the clean wardrobe was at. The experience just wasn't worth the money at the end."

"EDIT: The salon owner text me the next day about my review and asked me to send in pictures, ONLY to tell me that I cannot go from Red to Blonde in one session, but my hair was NOT RED! Wow. The red toner in my google profile pic is from YEARS AGO and NOT one of the pics I sent to the “owner.” Shelby also apparently lied to the owner by telling her not only that my hair was dyed red prior to my appointment but that she’d actually spoken to me when I went in later to ask about the brown toner. If they’d never text me and asked for pictures (I said I would consider editing my review), I would have thought that it was just the stylist who was the problem. Solid brown “balayage.” Awful service. Messed up the blonde highlights I’d gotten from a different stylist at Salon 387 in April. I was charged $270 and I tipped (like I always do), but I regret that I gave her the benefit of the doubt when I initially stated that it wasn’t blonde enough and she said it would rinse out. *Drops review from two stars to one* !! … I used to like this salon, but my last service was terrible. Don't book with Shelby M. I'd gotten service from her before for red but the last time I went in for blonde balayage and she just bleached my hair and then dyed it back brown. She said she used toner and that it would rinse out but 3 months later it is still the SAME color brown throughout. I did not get a refund, or a discount and she wouldn't speak to me when I went in for help."

"Absolutely love this salon and will be recommending to all my friends. Kind and welcoming staff, and endless talent. My stylist, Jessica, listened and helped me combine all of my inspo photos into the perfect haircut for my needs. She was thorough every step of the way, from making sure I was getting what I wanted, walking me through what she was doing, and explaining how to get the salon styling results at home. As an introvert I appreciated that there was no pressure to talk, but also all conversations came about naturally. I also had a consult with Shelby, their color specialist. She was also incredible and had great energy. She worked with me to find a great color option for my next visit, and was able to quote me services at much fairer prices than I've experienced elsewhere. I will absolutely be returning and genuinely feel I've found one of, if not the absolute, best salon in Memphis."