Dental Partners - Fountain City
2939 Essary Drive, Knoxville, Tennessee, United States
About the Dental Partners - Fountain City
Dental Partners - Fountain City is a trusted dental institution located at 2939 Essary Drive in Knoxville, Tennessee. Our team of skilled dentists and health professionals are dedicated to providing high-quality dental care in a comfortable and welcoming environment. From routine cleanings to advanced procedures, we offer a wide range of services to meet all of your dental needs. Whether you are in need of a simple check-up or more complex treatment, our experienced staff is here to help you achieve a healthy and beautiful smile. Visit us at Dental Partners - Fountain City for personalized care and exceptional service.
Photos of Dental Partners - Fountain City
2939 Essary Dr STE 2, Knoxville, TN 37918, United States
Opening hours of Dental Partners - Fountain City
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 14:00
Saturday:
Closed
Sunday:
Closed
Reviews of Dental Partners - Fountain City
"Both of our hygenists are absolutely wonderful - they are personable and gentle with cleaning. Dr. Patton also is very wonderful - he's thorough, friendly, warm, and competent when replacing my crown, and very patient: I am always so nervous with dental work"
"Great people work here! The pediatric nurse was engaging, funny, and super connecting with my little one! She made the experience Great!"
"I love the whole staff, they are kind and caring now I’m not knocking any of the other nurse but Christy I love her she really cares about you having a healthy mouth and Dr. Patton is the best Dentist I have ever had thank you all so much"
"This establishment’s scheduling system is not correct. I had an appointment scheduled December 27, 2023 at 8AM, and when I showed up there was not a soul to be found and a dark office. I was genuinely concerned that they had shut down due to a lack of signage on the door and no voicemail message on their office phone detailing that they were closed for the last week of 2023. Their office hours were also listed as open on Google during this week, even though they were closed. There was also no social media messages posted on their Facebook account of the upcoming office closure. I did not receive an email or phone call about the need to res-schedule my appointment, even though the front desk person said that they made multiple attempts. I have no missed calls or voicemails on my phone of this practice occurring. I want to also note on the same morning on December 27 at 8AM another patient, with her child, was also outside the establishment and was just as shocked as I was to find it closed. While I’m glad that Dr. Patten made the move to allow staff to have off for this week and rest, I wish I had gotten an email or a phone call to allow me to re-schedule. I had to show up to the office on January 2nd to be able to get on the cancelation list, and fortunately I was able to be seen later that day due to a no-show. I want to note that my December 27, 2023 8AM appointment was booked a year in advance in December of 2022, and I still had to be my own advocate and still got screwed with bad scheduling software. I also feel concerned about the fact that other patients seem to be showing up thinking they have appointments, when they do not. I heard this happened also on January 2nd, when I was able to be seen. This is a corporate issue that must be addressed, and it makes me feel even more frustrated because dental appointments, at an establishment that keeps booking new patients and doesn’t have the capacity to take care of current patients, is not a sustainable practice. As a result, the soonest you can get on the books here is a full year from now. This is ridiculous. I don’t believe the current front office staff member is adequately trained to communicate proper protocol on what to do when an office closes, as she shared with me her manager is out on maternity leave and she only had a month or so of training before the maternity leave happened. The current front office staff member has been failed by her management by not training her with the necessary skills to handle a closing office and to adequately re-schedule patients. Since regional manager Brett Martin gave me a false email address that kicked back my initial email with my concerns and my unsatisfactory experiences, I’m leaving my experience here on Google for all to see."
"Everyone at Dental Partners - Fountain City was friendly, very professional and thorough as well as fun to be with! We highly recommend this practice! Robert and Judy Burpitt The Pointe at Lifespring"
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