Vanderbilt Dental Clinic
About the Business
Vanderbilt Dental Clinic is a premier dental institution located at 2111 Belcourt Avenue in Nashville, Tennessee. As a leading provider of dental care in the United States, our clinic offers a wide range of services to meet the oral health needs of our patients. From routine cleanings and fillings to advanced procedures like implants and braces, our team of experienced dentists and staff are dedicated to providing high-quality care in a comfortable and welcoming environment. Visit Vanderbilt Dental Clinic for all your dental needs and experience top-notch treatment in the heart of Nashville.
Location & Phone number
2111 Belcourt Ave Suite #201, Nashville, TN 37212, United States
Reviews
"I’ve never experienced a worse encounter with a facility in my life and I’ve dealt with my fair share with having a special needs child. My son had an appointment in October 2023 and a few days before his appt I received a text that it’s been rescheduled due to the Dr being out of the office and rescheduled his appointment to Feb 2024. I received a text earlier this month that they rescheduled it to August 2024 because the Dr is yet again out of the office. My son was referred there because he has to be put to sleep due to his disability. I called numerous times needing to speak to someone about moving his appointment up or what I need to do to help him because his teeth were getting worse, one tooth has blood in it. I called 3 times and the staff (Who were fantastic in hoping I get him in soon) sent notes to the clinical team about trying to help, here it is 3 weeks later and I have yet to has a returned call. I’ve worked in a fast paced surgical group so I understand being busy but no call or anything after 3 weeks is uncalled for and unprofessional. I’ll make sure to let our local dentistry know this and recommend they don’t send their other patients here!"
"Had a horrible experience. My daughter was booked for an OR procedure. I did the pre visit a week before. I prepaid for the procedure. I spoke to someone and confirmed the appointment and was given preparation instructions. Two days before the scheduler called and left a voicemail saying she moved my daughters appointment to a different time slot because there was a cancellation. I was told to arrive two hours earlier. Anyhow the day of her procedure, I get there to check in and no one can seem to find her appointment. They kept giving me the run around and asking if I called to say she was sick or accidentally canceled. Even though I had all the voicemails confirming my appointment and her time being moved up, they made us wait for two hours only to come out and apologize but they cannot take her for another 8 hours and she would have to stay on an empty stomach or I can reschedule. They seemed to take no fault to their mistake or have any compassion. I had taking a day off from work and my daughter had to take off from school all for nothing. I have yet to receive a phone call from the scheduler to apologize or admit she accidentally deleted the appointment."
"Dr. Ames is still great. I had two fillings done today and they were painless. Wish I could say the same for his dad jokes! Kelsey was great too. He was lucky to have her across from him today. Vanderbilt is blessed to have them both."
"Dr. Ames is one of the most amazing Dr. that my family has ever met! He is so personable and has a great personality! He takes his time with my mother and has went above and beyond to help her! We believe that he is honestly the BEST in his profession! He has for sure been a God sent!"
"I'm going to start off saying that the staff at Vanderbilt were spectacular. They are well-trained and go way beyond in courtesy. Dr. Ames has placed a smile on my face that hasn't been there in 22 years. He is the most articulate and for precised dentist that I have ever come across. I went through a six month process for extensive work.When he creates a smile, it is a natural smile. Thank you, thank you Dr. Ames and your staff for giving me my smile back."
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