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Hilltop Towing
3246 Jean Drive, Memphis, Tennessee, United States
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About the Hilltop Towing
Hilltop Towing is a trusted car repair institution located at 3246 Jean Drive in Memphis, Tennessee. Our team of experienced technicians is dedicated to providing top-notch towing and repair services for all types of vehicles. Whether you need a simple tune-up or a major repair, we have the skills and expertise to get you back on the road quickly and safely. With a commitment to quality workmanship and customer satisfaction, Hilltop Towing is the go-to destination for all your car repair needs in the Memphis area.
Photos of Hilltop Towing
3246 Jean Dr, Memphis, TN 38118, United States
Reviews of Hilltop Towing
"I recently had the pleasure of experiencing exceptional service from Tommy from Hilltop towing. His professionalism and efficiency were outstanding. Not only did he arrive promptly, but he also handled the situation with expertise and care. Tommy's friendly demeanor and helpful attitude made me feel reassured throughout the process. I highly recommend their services to anyone in need of towing assistance."
"They were very professional, the wait time wasn’t bad at all and they did exceptionally well."
"If it was possible to give them zero stars I would have. When my car was towed into their impound lot nothing was wrong other than the sunroof being busted out. There’s proof of this. When I went to pick it up it was stripped of a bunch of front end parts and ONLY then was I charged for it being there for 2 1/2 weeks before I was notified. They legally have 6 days. Makes a person wonder how many others have they done this too?"
"This tow service was dispatched by Memphis Police department to my aunt's home as a driver had run into her home. While the tow truck driver was pulling vehicle, he damaged my aunt's home water pump. There was an alternative way to pull vehicle; however, driver decided to drive over sidewalk. I contacted Hilltop; let's talk about customer service, I could hear babies crying in the background, 1st indicator of unprofessionalism. Instead of hearing a customer's issue, the representative "Gwendy" started to speak in high pitch stating the person that caused the wreck is responsible as their driver would have never been there. " Cody" stated the exact same thing very disrespectfully, via phone and wanted to argue. I simply told him that we would contact business attorney. I believe that they do not have accurate insurance coverage as a business, that's the only reason you would become hostile. I will also contact MPD to ask why they would contract with such trash. Do not support businesses like this."
"I was traveling in memphis today in my 18 wheeler hauling a tank. I was traveling up getwell rd when I had to come to a stop on an incline. Once it was all clear I had to try and get back to rolling and lo and behold I started to slide back down the hill. So here I am stuck blocking the whole bridge when out of nowhere walker Casey a driver for Hilltop Towing. He asked if I needed help and I replied yes, so he told me he would help me soon as he finished his call. He finished up his call and pulled right up and hooked me up and pulled me over the hill at a great rate I must add. So I get back to going and proceed on my way and got stuck again about a mile up the road on another sheet of ice on getwell. So here I am once again blocking one lane of traffic wonder what am I to do now. After sitting there about about 15min here comes Casey again trucking along and saw me stuck. He just pulled up in front of me hooked up to me once again and pulled me up the hill and to flat surface on getwell. HE DID IT THIS TIME AT NO CHARGE. I want to give a special thanks to Casey and his team at Hilltop for assisting me on getting safely to my destination today. I highly recommend Hilltop towing they are very good and professional. Thank you again Casey, sincerely the tanker!"
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