Jersey Mike's Subs 6139 Poplar Avenue, Memphis, TN 38119

"I never leave reviews but this store is ridiculous. Worst customer service I've seen in a long time. I ordered online and the app said it would be ready in 15 minutes. I show up 15 minutes later and they haven't even started making it yet(2nd time in a row this has happened). The young man with dreadlocks said it hadn't been made yet. He didn't even bother to tell the guy on the grill I was there and my order got pushed back behind people that walked in an ordered at the counter the same time as I walked in. So I had to wait another 15 minutes. They have the receipt printer for the app in the corner where no one can even see it. What's the point of even having the app active?"

"I was dissatisfied with the service. The guy making the sandwiches acting as if he can’t ask the customer what they want in their sandwiches. I was more disappointed in the fact that the sandwiches were placed on a naked table, nothing under it. I don’t know if that’s something that is normal but I’ve never once seen anything that nasty. To put someone’s sandwich on a table with nothing under it is nasty especially when i didn’t see anyone cleaning the table after every sub that was made…"

"If you order online they will mess it up. If you order during lunch, they usually pay better attention, but can still mess up the order, and you'll have to wait more than 20mins if you dont order ahead. If you go in the store. They can still mess up the order!! So it's best if you unwrap the whole sandwich before you leave because they are very good at messing up an order."

"Had a pretty horrible experience ordering through the jersey Mike site. The long and short is absolutely do not online order in any way. Read below for the harrowing experience. So I order my food, 2 big sandwiches and one kids sandwich about 25 minutes or so prior to arriving. I get there, not ready, no big deal sit down and wait. About 10 more minutes go by, ask again if we are close to having it ready as I see multiple people have made it through the line for in-person orders. No dice. It is lunch time have a bit more understanding for the volume but am secretly hoping there is a chance I can get my food before covid hits for the 17th time. Another 10 goes by, pretty perturbed at this point but I ask again, oh sweet joy I have my bag with sandwiches inside. Check the bag, only two sandwiches. Now glaringly pissed off after having waited close to 25 minutes in person on top of the almost 25 minutes I had ordered prior to arrival. Back in the store again, ask again for the sandwich I didn't recieve. Thinking the rapture may actually happen before I recieve my fill order of 3 sandwiches. But low and behold after another almost 10 minutes I am summoned over to relay what I would like on the sandwich since my order was no longer on the board. Here we are, we made it. I depart the jersey Mike's after a long fought battle to acquire a measly 3 sandwiches over the course of 25 minutes prior to arrival and 30 minutes in person, the deed was finally done and in a defeated somber state I departed the Jersey Mike's. All in all, miserable experience, food wasn't bad once I finally had it though."

"I'm so glad we have a Jersey Mike here. I use yo go all the time in TX their foid is fresh and always good. 5 stars!"