Family Dollar

"Very poor management i came before closing time and they refused to let me in. In the morning I will be reporting them to corporate, if it say y’all close at 10 that’s when y’all shall lock the door. Bad service will not be returning!"

"Store nice and clean, love the new arrangement of items. The two gentlemen employees that helped us was courteous, friendly and professional"

"This place is more unpredictable than Tennessee weather!! You can't never depend on if this site is open or closed. I have stopped by more times than I can remember at when you would expect a consumer place of business to be open with a line of people waiting to check out and the doors would be locked with note on the door saying closed early today for whatever reason and trust me there has been allot of reasons that they deemed necessary for them to be closed. And the so called manager he only works there so he doesn't have to worry with doing any type of manual labor which it's easy to tell he has never had to work hard a day in his life. Also the prices seem to be somewhat higher there than most places but on the positive side with their unpredictably you seldom have to be concerned with what you are looking for to be out of stock but you should definitely pay attention to the expiration date. So if you are short on time and need to stop and go quickly I'd personally suggest going somewhere else instead of gambling on being able to shop at that particular Family Dollar."

"The sales associate was rude and not helpful/ unknowledgeable of how to use clipped coupons on their app. She kept rushing me and repeated it won't go. (Referencing the coupons) then stated she had alot of ppl waiting for her in the line. There was one customer behind me who was very polite, I said she can go and she stated she was fine waiting and asked was I okay due to the rudeness of the worker. She checked out the customer behind me and I tried the app coupons again. She then repeated the barcode was a mirror and couldn't be scanned and then said she was going to get the manager. I replied great. While she was away. I figured out I have to scan the products myself to ensure they qualify for the coupons and with my phone number put in, my coupons are then applied. When the manager arrived he stated the coupons were in and tried to show me. With the sales associate saying,"yea yea they're already in" I told him. I figured it out and I see it now. She was quoting me a much larger total. Her rudeness was very frustrating and workers should know how to guide customers on how to use the digital clipped coupons."

"First of all the store is crowded. It looks like the floors have not been mopped in years. The staff ,I've only seen one and it's a cashier. They need to clean the store. Move those shelves to make the store look neat. Stock the shelves in an organized way. I walked in stepping over product. Store manager where you at? Update 04/18/2020 well Family Dollar has upgraded their store. I was able to walk thru, shelves organized the staff was working and helping the customers. The floors are clean. The overall changes are great..."