Best Buy 6810 Charlotte Pike, Nashville, TN 37209

"It's Best Buy. Service is good. They, or someone else on shift can typically run down the rabbit hole with you for your favorite device/or hobby that you (Me!) Know way too much about it. Competitive prices, usually. The Geek Squad protection plan keeps me coming back. No questions asked, you're within the timeframe and it doesn't look like it was in a blender; Approved. Replacement on the spot. That's what you're paying for."

"The gentleman that helped us was adequate. We were there to pick up a computer we ordered online. After this experience, I will continue to shop online. The only thing brick and mortars have is the ability to talk to someone in person, work through the sale of the product and have it immediately. All these factors were not in play and the interaction was not above and beyond. The armed security guard was quite nice and did wish us a happy holiday."

"5 stars all the way. Back in February I bought a brand new washing machine from this location, installation was great and customer service was fantastic, unfortunately the washer broke a couple weeks ago. With it still under warranty, I went in today to discuss getting a new one. SAM at the front desk assisted me with picking out the replacement and guided me through the process of getting the old one removed and setting up a date for the delivery of my new one. With his help I was able to get an even better washing machine than I had before. Almost all of the cost was covered by the manufacturers warranty. Sam was very helpful and went above and beyond for me. Even though the store was busy with holiday shoppers he took the time and made me feel like I was the only one there. I cant say enough good things about this store and its employees! I will be definitely be returning to this location for all my Best Buy needs. I couldn't think of going anywhere else after my experience today."

"Excellent Customer Service by Will. I was waiting in line to return something and Will noticed. He did not have anyone at his checkout registered and came over to me and asked if he could help. He quickly and efficiently returned my item. Will did what is expected, looked around, noticed a customer needed something and reached out. Fantastic job will. This was Tuesday Evening, 11/21. And the security guy was good looking as well. Great Store. always Great Service."

"Every time I have ever visited a Best Buy location. It has always been one of the best visits that I have ever had. When it comes to spending money on a high-end electronic device. They're staff is always friendly and extremely well versed in knowledge concerning a vast multitude of different products in services that they offer that can help you. With what you are looking for or looking to buy or looking to get fixed or looking to add onto your home or your vehicle. Whatever it may be, they will always be there to help view. They are not there to push on one and items on you or make a sale based on commission. I feel like they are the most unbiased group of salesman in the market. Whose sole purpose is your satisfaction and your complete understanding of what it is. You're getting to when you buy something. Because we all know that just because we have the money to spend on electronics. Doesn't SI mean that we know exactly how to use them? And that's where the Best Buy people come in, help at."