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Arby's
2819 Chapman Highway, Knoxville, Tennessee, United States
About the Arby's
Arby's is a popular fast food restaurant located at 2819 Chapman Highway in Knoxville, Tennessee. Known for their delicious roast beef sandwiches and curly fries, Arby's offers a variety of menu options for customers looking for a quick and satisfying meal. Whether you're dining in, taking your food to go, or picking up some groceries at the store, Arby's has something for everyone. Come visit us at our convenient location in Knoxville and enjoy a tasty meal today!
Photos of Arby's
2819 Chapman Hwy, Knoxville, TN 37920, United States
Opening hours of Arby's
Monday:
09:30 - 00:00
Tuesday:
09:30 - 00:00
Wednesday:
09:30 - 00:00
Thursday:
09:30 - 00:00
Friday:
09:30 - 00:00
Saturday:
09:30 - 01:00
Sunday:
09:30 - 01:00
Reviews of Arby's
"Went to drive thru yesterday, ordered a meal with a chocolate shake. The girl didn't hear me so I repeated order twice. She confirmed that I wanted a shake but must have hit coke so when I got to window Will gave me a coke. Not a big deal, but I do not like coke. I looked at receipt and saw I wasn't charged for shake to I attempted to let will know and was going to ask for a water or Dr. Pepper instead. He opened window and asked me to pull up since I was done. Told him I ordered a shake and before I could finish he slammed window closed. Then gave the shake and gave me a guilt trip about there being a price difference, I tried to tell him again that I didn't expect anything free but he cut me off again and turned around. Then he waved me off to leave. I told him it would be nice if he would let me finish a sentence and he said "yeah ok have a goodnight" still not letting me finish what I was saying. This is absolutely disgusting customer service. I don't appreciate the way he made me feel. Ruined my entire meal. I also work customer service so takes a lot for me to complain. But this was unacceptable. I called to speak to the manager and the employee who answered told me it was Will which is the same man who caused the issue in the first place. Not that it matters, but ill never return to this Arby's and don't recommend anyone else does either."
"I ordered their Gyro. It was so delicious and they fully loaded it up. Customer service was on point. They were fast taking my order and getting it out to me. Will be returning."
"We stopped in to get a bite to eat, we had coupons for choose 4 different sandwiche items for x amount. It was supposed to be good for 4 person sandwiches. The customer service that was working the register, said that we couldn't use the coupon. So we had to change the order to using the coupon for 2 people and then place and order on the mobile app. Then when we got our order some of the items were missing. So u go back up to the counter and told them, and the lady at the register said that u would have to pay for the missing items. I told her that we had already paid for the items, she said let me look, as if i was lying to her. I maybe a lot of things, but I'm not a liar. Anyway she couldn't find where we paid for the items so she just handed over the items that were on the front counter, and said here I can't find where you paid for the items. She said I'll take care of it. She really made me feel like I was trying to cheat her or the store out of money. Again I'm a lot of things, but I'm not a liar or a thief. I probably won't go back to this store. The food that we did get it was OK."
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