Walmart Auto Care Centers

"My boyfriend arrived at 7:45 He sat there for over 30 minutes and no one even acknowledged he was there along with another customer behind him. He went inside and waited till he finally seen someone and he told them to pull around the other side and someone would be right with them. NO ONE CAME OUT!! They both got tired of waiting and left. Not very good customer service today. Won’t be back there for an oil change"

"I went early in the day when business was slow, and the staff worked very fast to replace all 4 tires and had me back on the road in under an hour!"

"We urgently needed a battery, and this location got us taken care of extremely quickly and they were very kind. Will definitely come back any time I need maintenance/minor repairs on our vehicles."

"Always expect a wait, so shop and look around for 2 hours or get dropped off and pick up your car later. Most days are fine, and sometimes customers met with a little bit of an attitude, but most of the time they are polite. It just depends on who you get. Expect an hour or two wait, unless on there on a super busy day (like this day below). This one time recently. The ONLY time, so don't let this review hinder you from going, because the majority of the time it's smooth sailing, just the expected wait time. But for the first time I had a bad experience (which was a 1 star day). I had been called or called a total of 3 times that morning to check the status and then be asked if a certain tire replacement was fine since my warranty ("lifetime warranty of the tire") was out/invalid after a certain amount of tread left on the tires, but there's still over half of the original height of tread left. Then after they said okay it'll be ready in 30 minutes. (I called back once, because of a missed call and then this phone call.) I get there 40 minutes after the phone call to give a little extra leeway time. My car was parked outside of the garage but facing it, which I new was odd because they usually park the finished vehicles on the side or pointed away from the garage. I noticed my tire was still very low. I went inside to trade my ticket in for the keys. The older woman at the register was rude after she said your car's not ready (so they had removed my car completely after I gave the go on that tire they asked about and after saying it'll be ready in 30 minutes from the time of the call). But this lady with an unapproachable attitude, went to go check, just to come back even ruder just to repeat what I had just said the call was about 40 minutes prior, the attitude was well they called you and you didn't answer their question, wrong no communication from one employee to another and no accountability taken on their part after I had spent atleast ten minutes answering the other employees questions and saying that's fine I'll go with that tire on the phone before showing up. Anyways... about 30 more minutes or so, my car was ready. So it went from being the fourth car in line that day to maybe 7 or 8 in line, all because of the lack of communication from one employee on the phone to another. (The missed call was in the time span of seconds, then I called back and talked to the person for about 10 minutes, that's all.)"

"What a joke of a service center. I called to have 4 tires scheduled to be put on, the guy said bring it on in now. I showed up 20 min later and the girl said 'sorry but bring it back in the morning'. Ok fine, she was nice and apologetic, I get it. Brought it back in the morning and one of techs greeted me with "what do you want?" I said I need tires. He said he's not doing tires today. I told him about the my conversations with the people the day before, telling me to come now, and he didn't care at all. I know he didn't care because he told me. Super rude. It's a tire and lube shop, a very easy job and these people can't even manage that. What a joke."