Pep Boys

"Booked an appointment and took my car in for an alignment and oil change on a Sunday. The guy at the front was really nice, he was busy but was good at helping everyone get in and out (the only reason for 2 stars). I dropped it off and when I came back to pick it up, it seemed like nothing was done. Alignment was still very off, oil change light was still on, so I thought maybe it was a bigger issue; I also didn’t have time to wait around for them to do it again. Took it to a different shop the next day, and had to get the alignment re-done. The mechanic at the second shop thought I had just brought it in from a wreck the alignment was so bad. He said, verbatim, “whoever told you they did an alignment on your car yesterday, should never work on a car again.” Not sure if anything was even done, or if they just ripped me off for $200, which really turned into $300 after having to get another alignment done."

"The “Boys” always take good care of me and my family here. It’s almost always timely and they tell it to you how it is. Robert was super professional and friendly when I came in and asked to check for some precautionary things, and he helped show me that all I needed was a simple oil change."

"These guys are great to deal with. I've purchased tires for 2 different vehicles in the last 2 months from these guys and they treated me great. I appreciate their work they have done for me."

"Robert took amazing care of my Husband’s car for his alignment service! Very professional and service done in less than a hour. Very gracious to work with us on a time to get his car fixed!"

"On our way to MO, we were stranded on I-40 in Knoxville TN. After a 911 call & a tow to PepBoys, our car was taken right in & the repair done quickly! We couldn't have asked for better service & friendlier associates. Rick & Robert took very good care of us! We would definitely recommend!! ⭐⭐⭐⭐⭐"