Kroger 123 Northcreek Boulevard, Goodlettsville, TN 37072

"Each visit in the past month has resulted in a visit to the customer service with over charging of groceries. Attempts to look at receipts before paying is difficult and holds up the line. A visit to customer service is always a long wait. This last visit resulted in the area closed. No one in the store was able to help refund my $23.13 cents! I don't understand why a manager or another associate is not able to man the station. This lastest experience has me reluctant to shop at another Kroger."

"Reminded myself why I usually go to Publix. One checkout lane open at 4:00pm with people blocking all the isles waiting to use one of the self checkouts. Also had a girl in the deli try to pretend she didn’t speak English when I asked for help, right after I’d heard her talking to someone else."

"Employees were very rude and dismissive and it wasn't just the girl at self checkout it was also the young man in produce and the two ladies at checkout. Never again from now on I'll take the time to go to Publix or Walmart. Sad Kroger's use to have awesome employees!!! What happened does the manager not know how to handle his team? Left feeling horrible what a terrible atmosphere and attitude!!!"

"The staff was wonderful trying to help me load a Greendot card. That is, until the manager had to open the customer service register to process my transaction. "Can't you read? It says CLOSED!" Manager lady of Kroger, you have some nerve asking if I can read, and then reading it to me! Had it not been for you, it would've been impossible to get through this retail life, not knowing what "closed" means. Thank you for your wisdom and willingness to help someone who was ushered to a closed customer service counter....by several of your cashiers! I'm not the one working at a grocery store. Jerk."

"Store in good shape. Wanna give a shout out to the frito lay rep this morning. Her part of the chip aisle was amazing. Pic to follow. I've been in grocery business for 36yrs now and this aisle was one of the best I've seen ever."