Solace Heating and Air

"I am very impressed with Solace Heating and Air. They might be the most professional HVAC company I have ever had the pleasure of working with. Jacob C and Chris J are awesome. They went overboard to make sure everything was working and set up correctly, even correcting issues left behind by the original installers. Friendly, courteous, efficient and thorough. Excellent!!"

"Solace recently serviced our HVAC unit after service messages showed up. Garrett first determined that the fan motor was failing and we ordered a motor. It came in in a couple days and Garrett returned with the motor and his co-worker Jacob to replace the defective part after its 9 1/2 years of service. It was accomplished in just under an hour and after analyzing the system for correct functions we had heat restored. Great service at a fair price."

"My maintenance technician was Justin and he was wonderful! Explain to everything and did such a great job. My installers were Chris Jones Tyler and steve who also did a fantastic job in the freezing cold weather. They work so hard to get my system in and running! So appreciate this company. It's hard to find a company that truly cares in this company does!"

"May 2023 I rate them 6 stars out of 5. Fantastic professionals. Tyler is amazing. Very patient, knowledgeable, thorough and cooperative. The crew performed flawless service (I got two new systems) on time. They were courteous, skillful and respectful. They answered all my questions with patients and made sure that I was totally satisfied with the work. Great value as well. They priced everything better than the competition. October 2023 I had to call them for service a few days ago and I continue to be impressed with their responsiveness, professionalism and mastery of their field. I had Greg (Matt Gregory) come in for service and what an amazing professional. Thank you Greg."

"When it comes to heating and cooling solutions, nothing is more important than finding a company that you can trust. Which is why I am excited to write this review to tell you about my experience with Solace, and how they installed a one and a half ton AC unit in my two car garage/home gym. I remember when I first reached out to Solace; I was unsure of what I needed and how to make it happen. As someone who has had to deal with poor customer service with other companies, I didn’t know what to expect. From the moment I contacted Solace, I felt relieved. Rebecca who answered the phone was attentive, patient, and knowledgeable. I was then directed to Tyler, who came to give me a quote. Tyler was like working with a long time friend that I had known forever. He took his time to explain everything, answering my questions thoroughly until I was satisfied. Throughout the whole process, Tyler worked with me to make sure that my needs were met. He listened to my concerns and suggested several options to make it easier and less stressful on me. He also offered advice about maintenance and upkeep, which I found very helpful. It was clear to me that Tyler was passionate about his job and helping customers like me achieve the best possible indoor air quality. When it came to the installation process, the team at Solace did not disappoint. From Rebecca, who did the scheduling at the office, to TJ, the general manager, and the installers, Matt, and Tyler, everyone made sure that I was a happy customer. They arrived on time, dressed professionally, and were respectful of my home. Matt and Tyler were incredibly efficient, and they finished the installation within the time frame they promised. They also took care to explain everything they were doing, which helped me understand the process better. Overall, my experience with Solace was outstanding. They went above and beyond my expectations, and I can’t recommend this company enough! If you’re looking for a trustworthy and reliable company to provide you with heating and cooling solutions, Solace Heating and Air Company is the way to go. From the quote to the installation, their customer service is exceptional. I am confident that if you decide to work with them, you won’t be disappointed."