Cracker Barrel Old Country Store

"This location has really gone downhill. It is a test facility for new or changed items. They now charge extra for apple butter, which has been a staple item forever. It's been impossible to get biscuits and jelly before your meal comes out. There is an under 10 minute goal for wait staff to get a customers order in from the time they are seated. This sounds good....on paper. In real-life you have what happened to me. Zero drink refills for the entire visit and I waited a long time after my food came to get eating utensils because the hostess had run out and the wait staff was busy. This is a poorly managed location."

"Excellent service! I have to say I watched an older couple with a child come in and get seated right behind us. They didn't wait 5 minutes before the man got up and tracked the server down and started giving her their order in the aisle. I was in complete shock. I've never seen that before I'm my life but Ike server handled it with ABSOLUTE GRACE! I definitely wouldn't have been able to do that! There was a bit of a wait for our food but it really wasn't a big deal. Our server and the manager came to apologize which we told them both times it was not an issue. They brought us a few cards for free dessert with our bill which I tried to refuse but the server insisted we take it. I asked her if they many people really hit upset about having to wait and she said they absolutely do. That's ridiculous. As humans we have to do better. Servers are people too."

"I usually don't enjoy Cracker Barrel. But my husband and I were invited to a breakfast for a group of veterans. The breakfast was the best I've ever had at a Cracker Barrel. The waiter was super sweet. He was also respectful towards the veterans. The restaurant was clean and it actually felt like a family friendly atmosphere. Highly recommended for a great country breakfast. Pork free alternatives are offered and are delicious."

"Went today for brunch. Food was cooked perfectly so kudos to the chef. It's normally very hard to get eggs fried correctly and these were just right. My daughter got Chicken and french toast, she said it was on point. My niece got the strawberry stuffed pancakes with cheesecake cream inside!!! Just yummylicious! Update 12/15/23 Went in today for lunch, there were a few things off today. From my experience this is very unusual for this location. The lady at the hostess station let us know she'd be right back, went to the back but took long enough for a line to form. Not really a huge deal, very nice woman. The order was not cooked properly. This was on 2 of the orders. I did send mine back because I know there can be an off day. I will tell you it was cooked perfectly. The hash browns still had a crunch but I do believe it was the onions overcooked just a tad as the manager pointed out. My eggs weren't cooked correctly the 1st time and my niece had an issue with hers. The manager was very kind, concerned and wanted to make it right. I didn't care about that because again, bad days happen but he comped those 2 meals as an apology. I wish I had gotten his name because his CS skills are impeccable. My family has been going to Cracker Barrel for years and we will continue to go."

"Cracker Barrel is my go too for Holiday dinner and for my Birthday dinner. We had the Thanksgiving day feast this year and it did not disappoint. So much food I had plenty to take home"