Bojangles,

5521 Murfreesboro Road, La Vergne, TN 37086

"I don't know how this place stays in business. I went through drive-thru ordered a chicken rice bowl that was advertised on their sign, menu and website. They told me that they dont carry that anymore, even though it is just ingredients that they have already in store put in a container together. Asked if I could just order all the items separately and get a biscuit and gravy container on the side, so I could just make my own. They told me they can't do that. Again this place is never busy, customer service and management are not pleasant at all. How do they honestly stay open!"

"you can improve my visit by not making me wait for 15 minutes in the parking lot for some cold chicken. What’s the point of a drive thru if you make us park in the back."

"Service was terrible, especially the manager, Melissa (it said it on the name tag). Manager was rude and dismissive, also talked to her employees in a rude tone as the entire time I was there. Food was cold. Service took at least 15 minutes. Chicken was overcooked. WILL NOT BE BACK."

"The service was very terrible, the cashier took way too long to take our order (too busy catering to drive-thru). The food took wayyy too long to be dished out. The resturaunt was empty there was crumbs all around the seating areas. The gentleman who had ordered before us had to go back to the counter becuase they messed up his order. Thankfully, our food was precise, and pretty good. The chicken was crispy, but the bread to chicken ratio was off. Like you get that crucnch and the taste with the amazing flavors, but there could have been more chicken in there. The fries and dirty rice were great, seasoned to perfection. Their sweet tea was very lackluster, as it was watered down. As someone who absolutely loves Bojangles, this place was a huge letdown in almost everyway possible. I will not be returning to this location in the near future."

"This has got to be the worst Bojangles I have ever eaten. I ordered 2, 4pc tenders.# The meat was not fresh, it was over dry and hard. Tasted as if it had sat under the lamp heater all day. Just getting out of the hospital and couldn't wait for some tenders. I am so disappointed!!"