Dunkin'

"Easily the worst dunkin I’ve ever been to. Nasty and employees that don’t care about anything. Both coffees were wrong, food was burnt. Don’t waste your money here."

"Messed up my food AND drink 3 different times while I went through the drive through. On the 3rd time I finally just asked for a refund and the manager on duty seemed completely inconvenienced by me. Told me it would be difficult to refund me in cash even tho I just paid in cash. I questioned her then she closed the window and comes back with cash. Seems fishy to me. Never once did anybody apologize for messing up my stuff 3 times and I still left with nothing."

"This morning I ordered on the app which was a nitro cold sweet foam drink and avocado toast with bacon. The Dunkin Donuts on Memorial Blvd by the VA. I pulled to the window after a few minutes she came to the window but didn’t opened it up. I was sitting there for 10 minutes. I waved at another girl inside the store to ask about my order. She went to get my drink which didn’t have the foam on it. I told her what I had ordered in which she says really sarcastic she ordered it with foam. When she came back with my drink, she said there was only the two of them. She gave me my drink and after I pulled away, I seen it didn’t have ice. It tasted so bad I can’t drink it. I will be stopping at the other Dunkin Donuts. Just because there was two of them doesn’t mean you need to provide bad service."

"I love going to Dunkin and this is usually my normal location to go to that is on my way to work. The service here is horrible. The girls are not very nice and never say thank you. Management needs to have some customer service training. Today my food was cold which was disappointing. I have to go out of my way to go to another location in Seigel area just not to feel like the workers don’t get me in a bad mood. I went couple days ago and went inside and the girl must had been mopping and there was no slippery sign out I nearly fell but caught my self at the counter which hurt my hand. The girl just looked at me didn’t even ask if I was ok. This is unacceptable!! My hope is management will have some meetings and training for these girls and things will change!"