Windsor

"Nothing fit right and the dresses are poorly made. Not worth the trip here."

"Purchased a shirt from the store which fell apart in two different places after one wear. I took the shirt right back to the store but the employee was unwilling to help without a receipt. I understand having a return policy but I don't agree that you should need a receipt when the clothing has clearly fallen apart immediately. I will not buy clothing from here again."

"Nothing looked like the online dresses. Very unorganized and messy. I didn't like the "dressing room" set up. Just a weird curtain situation. Very ghetto for Nashville. Also, no help from anyone. I waited 25 minutes for help and nobody cared to ask if I needed anything. Left because of it. Not waiting 30 minutes to get a dress out of reach that I probably won't like. Horrible quality."

"I love Windsor, but the customer service at this location shocked me…and not in a good way. There obviously aren’t enough dressing rooms for the number of people coming in and out of the store, and I get that, but there is no need to be rude or rush your customers. A sales associate told us that we were not being considerate to other customers because we were in the dressing room for longer than she would have liked, and I just think that there might have been a better way to handle the situation."

"The clothes at this location are a hit or miss. I like to stop by once in a while on the chance of finding something nice. However, I will never be returning due to the poor customer service. First issue, they said they have a 6 item limit for the fitting room. They said they would hold on to my other items. After I tried on the first set and asked them for the other items, the associates looked at me with blank stares and I found out they put my other items back on the racks. There was no accountability or apology on their part. I had to spend another 30 minutes looking for the items again and then back in the fitting room. Waste of time unnecessarily. Also, most of the associates were standing around together talking like they had nothing to do. Completely unhelpful! Second issue, when I was back in the fitting room they turned some of the lights off on us when we still had more than 20 minutes left before closing. That was so rude and unprofessional! They should have made an announcement about how much time we had left instead of leaving us in a dark fitting room. Horrible customer service and will not be returning."