Aaron's 803 South James Campbell Boulevard, Columbia, TN 38401

"Horrible people to work with. Get told I could make a payment for next week then get told I can't. The guy that called me was very unprofessional. Do not recommend doing business with this company"

"So you can buy a new 7 cubic ft deep freezer from Walmart for $197 or, you can lease it from Aaron’s for a whopping total of $970. This company is not in the business of offering a competitive niche in the market and making a nice 50% profit while doing it. No, they are gouging the pockets of the disenfranchised. These predatory, class dividing business practices make me ashamed to share the same name as this company."

"An employee gave out my personal number to someone I've had nothing to do with in over 10yrs. She's never had my number until he gave it to her & she's done Called me 2x. I've also made a formal complaint with corporate. It's a violation of the HIPPA LAW!!"

"The customer service I have received here does not indicate that people care about their jobs."

"UPDATE: I have not been to Aaron's in 2 years. I was in need of a new sectional so I decided since Columbia location was under new management I would stop by. Not only did I find a very nice sectional that was I not able to find anywhere else but Miss Ashley made sure I got a great deal on it. Thank you!! The customer service was AAA+++ VERY Unprofessional! I have 1 payment left on my washer and dryer. I am now being hounded for more business. The problem is the management team is VERY rude and unprofessional. My washer has had a national recall for months that Regina has refused to take care of. I have been lied to about repairs that they told me were set up, just to get me off the phone I am sure)no one ever showed up. I can't walk into there to make a payment without being hounded about 2 things. 1, what am I buying next, answer is NOTHING! They have the worst customer service I have ever experienced! 2, My son in law and I get told all of the details about his account which violates federal privacy law because I am not an authorized third party to his account. Someone posted earlier they trash talk customers in front of other customers and that is very true. I am done messing with these people, I will just turn them in to the FTC"