McAlister's Deli 7990 Trinity Road, Memphis, TN 38018

"I ordered a veggie sandwich on the McAlister's app and requested a few select veggies extras. Looking at my sandwich now and all they put on it were my "extra veggies " which isn't even extra. No avocado, no herb mayo, no pickle which I requested. This order was a waste of money and I'm very disappointed."

"I can't understand how the place is still open. This location is a poor example of the McAlister's Deli brand. The meat is sometimes bad, the cheese is sometimes bad, and the soup and chili are usually bad, but the baked potatoes are just horrid depending upon the time of day. Corners are cut, rules are broken and health and safety seem compromised at times. They used to be 4 star or 5 star - fast, decent deli cuisine. Now this location is just selling gas station sandwiches at fancy bistro prices."

"Just went to pick up my online order at the pick up time, wasn't ready and it was only 1 other customer in the store, it's 530pm and after my order they told the other customer no more spuds for the night. Really!! Spud Max wasn't right it didn't have nothing but cheese.. this place is a hit or miss.. Will definitely try a different location next time. Waste of 40$"

"Placed a to go order at 12:50 with a pickup time ready at 1:07pm. I ordered 2 McAllister clubs with Cheetos . I arrived at the store and asked was my order ready I was told it was next up to be prepared . I'm like ok cool. I'll wait . At 1:21pm my order was still not ready and I asked the manager Rebekah "whats going on with my order" she threw her hands up and said " idk, we have a new person on sandwich's " my thoughts as a customer is that you are a manager that's all you had to respond with ? Not one time did she say let me go back there and check on your order? Hey, can y'all give me an estimate time on when this Customer order is ready she never walked back there. She threw her hands up and walked away and continue doing what she was doing. Not one time did she say let me go back there and check on your order? Hey, can y'all give me an estimate time on when this Customer order is ready? She never walked back there one time. She did not even apologize for my order being delayed, she didn't care and she said that so many words. She threw her hands up and just walked away and continue doing what she was doing walking around like a chicken with her head cut off. Needless to say after me constantly harassing them for my order an Hour later, My order was found. It was ready the whole entire time. I am very disappointed in McAllister and the MANAGEMENT lacked all qualities of management."

"I ordered food for a group of eight during an Orientation Class. The Oder was for a spud bar and a tray of cookies for 12:00 pm for lunch. I received the smallest bake potatoes I have ever seen at McAlister’s with all the fixing in very small dipping containers. I also ordered a tray of cookies and they actually cut the cookies in half. This was soooooo embarrassing pics are attached. This order was $200.00. I had to order pizza and wigs from Papa John. I will never order from this location again."