Brandy Melville - Nashville

"If you live in the Nashville area, or even just here to visit, and you’re thinking about going to shop at Brandy Melville well don’t. The workers are extremely rude and judgemental. You will get stares into your souls, they won’t acknowledge you while your standing, waiting to checkout for many minutes (what happened to me). It is just ridiculous how unkind these workers were. This store needs to be shut down immediately, or the workers need to have some serious reality talk smacked into them."

"honestly, if i could give zero stars i would. first time coming to this store, my friend and i picked a pair of shorts and five other items (both of us had three items) to try on and went to the dressing rooms and were told to pick a room. then another employee came over and stopped us. she criticized her employee by saying, “you have to count their items and check them before they go back,” and my friend has been to this shop’s location many times and has never been stopped by an employee to basically be searched. the customers who had gone in just seconds before us weren’t stopped at all, so we were very confused as to what was happening. when the worker took our items from us, she immediately looked in the back pocket of the shorts and pulled out 3 tags, then rudely asked where they came from. it honestly seemed like she knew the tags were in the pocket already and, dumbfounded, we said we didn’t know because we had never seen them before. she then, in an accusatory voice, told us to open our bags so she could search them. we complied, knowing that if we didn’t, she might have called the police on us. the only items we had in our bags were our own personal ones we had originally brought into the store, and after she looked in our bags, she just said “we have to check” in a rude way. there was no apology afterwards, she just let us go into the dressing rooms to try our items on (where she repeatedly said to not go into the same room even though we weren’t going into a room together). after the original reaction from the worker, i honestly wanted to just hand her the clothes and leave since she had the audacity to accuse my friend and i of stealing, but my friend still wanted to try her clothes on, so i went. at the end of the day, i don’t think i’ll be returning to brandy melville anytime soon, if ever again, due to how she placed these allegations on us when we never once acted suspiciously or like we were stealing from the store."

"Terrible Image at this Location My daughter and I went in and saw at least 6 young ladies standing around a table behind the register singing very loudly. Not one person greeted us or acknowledged us. A few other people came in and they ladies continued to sing and laugh with one another. We were looking around but the noise was actually very obnoxious. My daughter did decide to buy a pair of shorts that said Nashville on them, (she wouldn’t have otherwise) and one lady finally came to the register to check us out. One of the others actually made a statement about them probably being written up again, when another said that they just enjoyed their own type of music and that was too bad. My daughter, who is 22, owns her own Boutique and she would never act like this, nor would she allow any of her employees to act like this. Especially toward customers. She talks about your brand and took me in to see it and the only impression I have is Young people not really caring about anyone but themselves. I am sure this is not the image you are trying to convey."

"This was our first visit and we were not disappointed!! The store is so bright and beautiful and everything was displayed so beautifully! We were greeted upon entry and found so many amazing things! The prices were actually more affordable and my daughter found 2 skirts and 2 rings. They have gorgeous jewelry and it's super affordable! The sweet girl that waited on us made us feel so welcome and so special! All the employees were incredibly sweet and awesome! The shopping area where it's located is absolutely gorgeous! I really look forward to shopping at this establishment very soon! Thank you so much for an incredible and amazing shopping experience! ❤❤"