Express 2126 Abbott Martin Road, Nashville, TN 37215

"People were rude, only cared about people who looked to spend more money. Didn't ask to help, were rude at checkout, and came up with excuses when confronted. 0/10"

"Store was very organized and had a big variety in everything. Customer service was great too."

"I love what Express was going for last year, it was close to the money on so much things, it's just that this one is rather small, and I'm not liking this years selection as much. Some graphic Hawaiians are literally the same as last year just zoomed up a bit on the image (the Hawaiian with cranes showed the floor, now their showing a bit more of the sky). And a lot of wannabe grandpa sapranos cloths that don't even look cool. Decent unz tho"

"They just close whenever they feel like it. When the store actually is open they just close the dressing room instead of just recovering it. Don't get me wrong, I mean I love having to wait in line to buy clothes, then go try them on in the mall restroom, and then go back to the store and wait in line again (if they haven't already closed the store at 5pm on a Tuesday) to return them if they are too big/small, but I guess it could be a deal breaker for some of the more hard to please shoppers. -update: I don't really understand the point of that reply, it doesn't make much sense to close the store several hours early and have all the workers recover. Maybe you can't/won't allow overtime and there is no other time to get the shirts folded? I suppose a messy store would qualify as one of those instances you mentioned. And you said nothing about the dressing rooms. Also I actually do know how to navigate returning an item to a store, but I will certainly reach out to you if I do need any assistance; it should be simple seeing as you left some contact information in your response... Unless you just mean go to the store and hope its not closed like I just said. If it is closed I suppose I could just call and just watch everyone ignore the phone through the rollup. Thanks I guess."

"I went to this Express location (Green Hills) this past Saturday to do an exchange on a shirt. Unfortunately, the store did not have my size but Monique said they could order it from their online store stock and have it delivered. I won't go into detail the multiple different ways she tried to track down this shirt for me but I just wanted to say that she was awesome and made me feel important. Even though I wasn't able to get the shirt in the end, I still wanted to give her a shoutout. Definitely will be going back."