Church's Texas Chicken

"Second time coming to this location an hour before closing and people don’t come to the speaker but peep out the window to look and licking they fingers while sitting on boxes instead of coming to let someone know anything. When pulling up to the window and asking they said they were closed and when asked about the 10pm closing time they claim the system was down. Wasn’t Down enough to be kicking fingers in the open huh 9pm"

"Thanks, Tonya, for the excellent customer service. She went above and beyond to make sure that we were satisfied. Your management team is lucky to have you representing their business."

"Order two 3 piece with mash potatoes . I opened my order and she gave me fries instead of mashed potatoes. She also didn’t give us napkins or spoons. Had to go back to get it corrected . She was extremely rude. I gave them back the purple pepper sauce cause she had given me 3 of them and extra hot sauce. I asked if I can get another bbq sauce and she said it was extra. Even though I returned the other sauces. I wouldn’t go back due to the poor customer service."

"The service was deadful from the drive thru order menu The lady was impatient and extremely RUDE Repeating over and over "Is that all"? "Is that all"? We had to say we're still ordering if you would give us a chance then we pull around to get the order Another lady Same attitude She passes order we ask her is that everything Here we go again "It's in the bag"! "It's in the bag"! Well guess what Half the order was NOT in the BAG!!!! $45.00 order Then only to get home Still missing items Chicken is cooked in old burnt grease Peppers spoiled in murky liquid mushy Honestly the absolute worst Churches experience in over 30 years I will never return and I want my damn money back"

"Got in drive thru with two cars ahead of me. Placed order and the person was nice. Got to the window and was there 7 minutes before O was even acknowledged. Paid for my order and had to wait about 5-7 minutes before i finally got my food. She promised it was hot and made fresh. Seemed to be fresh but still wasn't good. Fries were room temperature and the sweet taste of the chicken sandwich made it not good. I haven't been to Church's in decades and will probably be my last time going ever."