Wingstop

"The service at this restaurant is unsatisfactory. I ordered wings with sauce and they barely had any sauce on it. The dry rub wings I ordered were soaked. I called and offered to bring the wings back but that’s not something they do. I spoke with the General manager who advised me to text her my confirmation number and said I would get a refund within 3-5 business days. I never received a refund and when I called to speak with the manager she was not there. When I have physically gone into this establishment it was always unprofessional. The employees are arguing with each other or someone is taking a personal call while customers need to be serviced. I would not recommend this establishment to anyone. I will be reporting this to the better business bureau. There’s no reason I should have to go back and forth with a company when my food was not made correctly, I was told I would get a full refund and still haven’t."

"Waited around 40 minutes for our food. They gave me boneless wings with NO SAUCE. Nothing, literally chicken nuggets. We asked them to fix and they said there’s no sauce left….like why not just tell us that instead of giving it to us like that thinking we’re stupid. And on top of that my other chicken order was dry and no flavor. Save your money from this place. I don’t even know how to talk to customer service as I ordered online. Whatever."

"Couldn’t be worse. Placed an order on the phone at 7:03 pm. At 8:04 they don’t have the order in the store. I call online to check on the status. While on hold I’m told there is no order associated with my phone number. We placed a new order around 8:07 (this time in the app), left and came back at 9:07…We are still waiting. The only reason we stayed is because we paid and had our taste buds fixed for the food. We missed our movie time as well. Didn’t know this Wing Stop was as ghetto as the new Chipotle. Hoping to get my wing stop fix satisfied (when we eventually get our order) so I don’t have to come back for another 5 years."

"My lunch visit on December 27th @ 12:13 give me hope back in Wingstop. It was three people crew this day. The manager, a young man ( he cooked this to perfection), and the sweet young cashier. Basically, they need to go around teach everyone how to run their location and prepare the food. Everything was fresh and cooked to perfection. I pray when I go this week the standards are the same."