Chick-fil-A,

4916 Poplar Avenue, Memphis, TN 38117

"Great Customer service to those taking the order all 5 stars. To the Asian or Latino chic . Go back to school for customer service. Nobody is going to drive off without paying. Learn how to provide a memorable experience to your customers and learn how to address people . Don’t walk up to a persons car without addressing someone properly . Start with “ Good afternoon “ after my colleague took your order the app didn’t talk the complete total of your order . If you could kindly stop by the podium and I’ll be happy to complete your order with a credit card , Apple or cash . Learn customer service .. chick fil lay Train these gen z’s better or whatever the heck they call themselves ."

"I used to work here and I would NEVER recommend this location of chick fil a to anyone. Some of the staff were nice, but there was obvious cliques amongst coworkers and they can tend to make others feel isolated. Not everyone were like this, but it was too often. Some of the managers were like this as well. Not to mention, when I first was hired, I was getting paid WAY BELOW the average hourly wage. I didn’t acknowledge that I was getting paid so low until my other coworkers privately announced their own hourly wage, which was a BIG difference in mine. There was a lot of drama and gossip in this franchise. I had been there for a year, but was only trained on 4 out of the 11 things. There were new trainees getting FULLY trained on things I’ve had to beg for YET not gotten the proper training for. Once a new manger arrived and took over the schedule, ALL hell broke loose. Instead of asking my flexibility presence, I was taken off schedule completely. I will not drop names, but everyone included in this statement KNOW who they are. Scott Malone is a very great gentleman that knows how to handle business , and I kindly advise you to watch who you rehire for this franchise once it’s back open. I perhaps should’ve spoke to him about this in advance, but it’s better off unsaid. So anyone applying here, I kindly suggest you keep this in mind. Watch your back around your coworkers, everyone doesn’t have your best interests, nor are they your friend."

"The lady who took my order was the sweetest and the customer service was great at this location. However, I ordered 4 count mini and when I pulled out my first chicken mini there was a small piece of hair. This was really unpleasant and disappointing."

"Stopped here for breakfast this morning on my way to work. I ordered my food through the mobile app. I got to work and started to eat my food. The hash browns were not fresh and tasted stale. I started to eat my chicken minis (they were not fresh either) I was halfway through the minis when I discovered a hair on one of them. I was sick to my stomach and of course couldn’t finish eating. I have called several times and left a voicemail with no response. Won’t be going back to this location."