Wendy's 2845 Kirby Parkway, Memphis, TN 38119

"Our food was thrown together and one of my double stacks didn’t even have cheese. Btw I ordered bacon doubles n had no bacon Mgr did say they were short staffed but still don’t throw no slop together n waste people money"

"I don't know what happened to my previous one star review, or what made me think it was wise to give this location another chance, but allow me to reiterate how much I wish there was a ZERO STAR option on Google. I pulled up about an hour ago and there was no line. I thought I was lucky. Nope. I was cursed. I ordered two #1 Dave's single combos with a chocolate Frosty for the drink. Guess what? No Frosty. Okay. Just Cokes then. I also ordered two large chilis and a ten piece spicy nugget. It was $36 and some change, so I pull up with $42. Baby girl at the window got confused, told me I gave her too much, and then jumped to the conclusion that I was giving her a tip instead of giving me back a five dollar bill and some change. I thought, "Okay. You know what? She probably needs that little $5 more than I do. I'm tired and I just want to get these little burgers and fries home to my wife and stepdaughter without no static. Plus, maybe she'll hook the order up? Who knows? I'm just going to let it go and let God." So Ms. Mathematics asks me to back my car up off the sensor so she can game the timer because they're making our order "fresh." Okay, baby. That's fine. I got you. So I back up and wait patiently. After five minutes, she motions for me to pull forward, and I pull off with what I think is my order. Nope. Two old burgers, burnt fries that taste like they got fried twice, nasty nuggets, and no chili. And on top of all that the Cokes taste like a bunch of cherry and vanilla syrup all mixed in. I think they need to clean that Coca-cola Freestyle machine... Don't go to this Wendy's y'all. Just don't."

"Normally I come in the morning and the cashier is always really nice and upbeat, but not today. The lady at the drive thru is rude and needs to work on her communication skills. She didn’t even ask me what i wanted just said card only and proceeded to talk to other co workers in the back"

"Terrible customer service in the drive thru. Sandwich wrong and between the worker and manager they don't understand their own digital boards to know that ARCC was Asiago Ranch Chicken Club sandwich and not a classic chicken sandwich. Looks like I need to reenter Wendy's management and train some people on G.T.O.R. Pic 1 Classic Chicken; Pic 2 Asiago Ranch Chicken Club - Now tell me why do I have crumbles of bacon? Neither one was made like I asked."

"The staff attended to us (1/7/2024@ 8:20am) was so rude and not accomodating despite of her having the mistakes of taking the orders that made us turn back again to the line of drive thru. The experience was so upsetting and would definitely not come back nor recommend. This goes for some action by the management."